Small Business Sales Director – Responsible for identifying and implementing best‑practice sales processes and activities to assist Small Business Consultants achieve sales performance goals.
Responsibilities
- Develop best practice processes & activities to support Small Business Consultants to achieve small business sales performance goals.
- Execute Standard Operating Procedures and manage adoption and effectiveness for Small Business Consultants across thirty office locations.
- Coach and develop Small Business Consultants to improve performance and close ratios.
- Assist consultants with maintaining relationships, negotiating and closing deals.
- Leverage dashboards and reporting to measure progress and ensure sustained success.
- Partner with Unum Field office leaders to align sales results and recruiting activities.
- Recruit and hire Small Business Consultants in partnership with field DMDs/MDs.
- Plan, assign, direct, and assess work with a focus on improving close ratios and maximizing opportunities.
- Advises management of breakdowns in communication or potential loss of sales/service and recommend action.
- Continuously improve Consultant processes through examination of efficiency and close rate.
- Be based at the hub location.
- Perform other related duties as assigned.
Qualifications
- Bachelor’s degree with 5+ years’ experience in sales performance management.
- Proven track record of personal success in sales generation and/or sales process management.
- Strategic‑minded, able to synthesize information from multiple sources to formulate solutions.
- Ability to build relationships with peers, cross‑functional counterparts, and senior management.
- Skilled at uniting a team under a shared vision, collaborating, influencing, and motivating each member.
- Ability to use data‑driven reports to direct sales coaching and empower consultants to own opportunity pipelines.
- Strong understanding of customer viewpoint and ability to provide excellent customer service.
- Experience in metric‑driven environments.
- Demonstrated ability to gain attention and respect of others.
- Proven decision‑making ability and delivery of results.
- Strong interpersonal, communication and negotiation skills.
- Leadership and organizational skills with ability to prioritize and manage time.
- High capacity for work, adaptability, and resilience.
- Expertise in Excel, Word, PowerPoint, and Outlook.
Benefits
- Health, Vision, Dental, Short & Long‑Term Disability coverage.
- Generous PTO, including paid time to volunteer.
- Up to 9.5% 401(k) employer contribution.
- Mental health support.
- Career advancement opportunities.
- Student loan repayment options and tuition reimbursement.
- Flexible work environments.
EEO Statement
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
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