Account Manager

36 is looking for an Account Manager with innate attention to detail, a knack for managing multiple projects simultaneously, and a passion for fostering collaboration within our team.

36 is committed to delivering excellence in everything we do. We pride ourselves on innovation, teamwork, and building lasting relationships with both our clients and employees. As an Account Manager at 36, you will play a pivotal role in ensuring the seamless execution of our projects, contributing to our growth, and helping us maintain our reputation for excellence.

Requirements

Proven ability to manage multiple projects at a time while paying strict attention to detail

Excellent time and project management skills

Always looking for ways to improve inefficient processes

Ability to present themselves articulately and confidently to clients and internal teams

Natural relationship-builder with integrity, reliability, and maturity

A good collaborative attitude and approach

Excellent listening, negotiation, and presentation skills

Excellent verbal and written communication skills

Ability to prioritize among competing tasks

Critical thinking and problem‑solving skills

2+ years of account management experience (with agency background desired)

Good+ level understanding of Project Management as a skill set

Knows the difference between Agile/Waterfall

Understanding of branding and interactive projects

Strong ability to manage budgets and invoicing

Ability to look at a project strategically and find new opportunities for 36 growth

Responsibilities

Serve as the lead point of contact, liaise between Client and Internal Teams

Ensure the timely and successful delivery of assets according to client needs and objectives

Clearly communicate the progress of weekly/monthly/quarterly projects

Establish internal relationships with 36 team to ensure collaboration

Build and maintain strong, long‑lasting client relationships

Build deep relationships with valuable account leads

Develop new business with existing clients and/or identify areas of improvement to assist in agency biz‑dev efforts

Help customers through email, phone, online presentations, screen‑share, and in‑person meetings

Keep clients satisfied and deliver exceptional client service on a day‑to‑day basis

#J-18808-Ljbffr