Marketing Coordinator - Temp

Job Summary
The Temporary Marketing Coordinator plays a critical role in supporting the Marketing team by managing the intake, coordination, and delivery of high volume, quick‑turn marketing requests across the organization. This role ensures fast, consistent, and well‑managed execution of tactical marketing updates—such as flyer revisions, localized print ads, and website updates—so that Product Marketing Managers and Marketing leadership can remain focused on high‑impact, strategic initiatives that drive member growth and engagement.

Request Intake & Triage

Manage incoming marketing requests submitted through the Marcom Request Form, reviewed weekly by Marketing Leadership.

Conduct initial discovery on approved requests to clarify scope, objectives, timelines and required deliverables.

Serve as the primary point of contact for requesters, asking clarifying questions and setting realistic expectations around timelines and outcomes.

Triage requests and assign work to the appropriate internal teams (Creative, Web, or other Marketing partners).

Project Coordination

Coordinate multiple quick‑turn projects simultaneously, typically managing 8–12 requests per week.

Ensure projects move efficiently from intake to delivery while adhering to established processes and service‑level expectations.

Track progress, identify potential bottlenecks and proactively communicate status updates to stakeholders.

Ensure all requests remain aligned to scope and are not expanded into larger, strategic initiatives.

Stakeholder Communication

Maintain clear, professional, and timely communication with internal partners across the organization.

Reinforce marketing processes and help educate requesters on timelines, requirements and best practices.

Help ensure internal partners have a positive and consistent experience working with the Marketing team.

Reporting & Insights

Provide a weekly snapshot report to the Marketing Manager that includes:

Request volume

Request types

Turn times

Backlog

SLA performance

Notable trends or recurring issues

Surface insights and recommendations to improve efficiency, intake quality, and overall marketing operations.

Competencies

Adaptability

Building Member Loyalty

Building Partnerships

Communication

Emotional Intelligence

Focus on Results

Influence

Required Experience

1–3 years of experience in marketing coordination, project management or a related role.

Strong organizational and time‑management skills with the ability to manage multiple priorities.

Excellent written and verbal communication skills.

Experience working with a project management tool (e.g., Wrike or similar).

Proficiency in Microsoft Office products (Outlook, Excel, PowerPoint, Word).

Experience using Adobe Acrobat Reader for reviewing and managing files.

Must be bondable.

Preferred Experience

Some marketing background or exposure to marketing workflows.

Project management experience, formal or informal.

Experience working in or supporting a regulated industry (nice to have).

Physical Demands

Frequent sitting, hand use, reaching with arms, talking and hearing.

Specific vision abilities: close, distance, peripheral vision and ability to adjust focus.

Extensive use of telephone and virtual communications requiring effective and accurate explanation of complex information.

Work Environment

This position requires working frequently from UFCU Plaza in Austin, Texas.

May occasionally require an adjusted work schedule, overtime and evening/weekend hours.

May occasionally move from one work location/branch to another.

Public contact position, requiring appropriate professional appearance.

Frequent computer use at a workstation of up to two hours at a time.

The noise level in the work environment is usually moderate.

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