About The Opportunity
Reporting to the Head of Sales for the Americas, the Sales Manager is responsible for pursuing and developing new sales opportunities while keeping continuous track of customer portfolio performance and collecting customer and market insights.
Essential Functions and Primary Responsibilities
Manage and track the monthly and quarterly demand forecasting of customer volumes, prices, inventories
Optimize customer portfolio profitability through close collaboration with Production Planning, Product Management and Customer Service
Proactively perform analyses on profitability, inventories and cash management and propose ways to continuously improve results
Consistently manage customer's expectations by identifying new needs and satisfying current ones via systematic dialogue and follow-ups to customer's requests
Collect customer and market insights in a continuous and structured manner, utilize data to create accurate demand forecasting
Monitor sales performance of the customer base
Feed and monitor the sales funnel for the customers contacted, also with the support of the CRM tool
Ensure Commercial Excellence deployment on the customer base
Fully adhere to Commercial Excellence guidelines and tools (i.e., implement customer segmentation, adopt the account planning template, support ComEx governance)
Leverage new CRM functionalities to support sales activities (e.g., tracking and updating of growth initiatives; monitoring and recording of customer touch‑bases; repository of sales data)
Collaborate with customer service in ensuring the adequate service level to customers to support the sales process
Periodically report on commercial performance to Head of Sales, proactively identifying criticalities/roadblocks and suggesting possible solutions
Review customer performance, periodically, and signal those that are promising to be further followed by proper time allocation
Pursue new customer and business opportunities to support the business unit blueprint and growth roadmap
Minimum Occupational Requirements
A minimum of a Bachelor's Degree, required; Master's Degree preferred
Knowledge of market, competitive environment, and product technicalities
Ability to understand annual plans and P&Ls
Positive and fast‑learning mindset to get up to speed on these topics
Good quantitative skills and ease in performing quick cases
Good knowledge of basic Office package, digital oriented attitude
Ability to build trust by being a great listener to customers’ needs
Must be currently authorized to work in the United States on a full‑time basis
Must possess valid driver’s license and passport
Ability to work additional hours during the week, on weekends, or outside of regular office hours may be required
Equal Opportunity Employer
Ahlstrom is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which we are firmly bound. Ahlstrom will not engage in discrimination against, or harassment of, any person employed or seeking employment with our company based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, non‑disqualifying disability, status as a protected veteran or other characteristics protected by law.
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Sales Manager (Kaukauna, WI)
Ahlstrom · Kaukauna, WI, USA ·
- Job type:
- Full Time