Director of Creative Services (Design, Multimedia, and Brand)

Total Compensation

Salary : Starting at $90,000

Benefits : The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year's Day), affordable medical plans, Health Savings Account contribution of $700 for individuals and $1400 for families (no match required, available to employees enrolled in the High Deductible Health Plan), and a beautiful arboretum campus with walking trail and easy public transportation access.

Work Location : This position will be eligible for a hybrid work schedule, pursuant to the College's Work Location Policy.

About the Position
The Director of Creative Services (Design, Multimedia, and Brand) is a member of the Marketing and Communications leadership team. Working in partnership with the editorial and web services directors, this role helps shape strategy, establish priorities, and ensure cohesive, high-quality storytelling across all channels.

The Director supervises a small team and personally contributes to select multimedia projects, including filming and editing video content that supports institutional storytelling. This role is ideal for a seasoned creative professional who thrives in a collaborative, resource-conscious environment and enjoys balancing leadership with direct creative work.

Primary Responsibilities
Creative Strategy and Brand Leadership (20%)

Help guide the visual expression of the College's brand across print, digital, web, and social communications

Translate institutional priorities and complex academic narratives into compelling, audience-centered visual stories

Collaborate with Marketing & Communications leadership to support campaign development and maintain a cohesive visual identity

Provide creative direction on major initiatives and ensure consistency across channels

Team Management (20%)

Supervise, mentor, and support a small team of creative staff members (graphic designer, multimedia specialists)

Establish clear workflows, project priorities, and expectations to support efficient and collaborative work

Provide regular feedback and coaching to support professional growth and maintain high creative standards

Foster a collaborative, inclusive, and solution-oriented creative culture

Design and Multimedia Production (40%)

Lead and execute creative projects from concept through delivery across print and digital platforms

Personally design, film, and edit select multimedia projects, including short-form videos, social media content, and institutional storytelling pieces

Work with campus and other partners to develop visual assets that support marketing campaigns, institutional initiatives, and ongoing communications

Provide creative direction and quality control for video, photography, and motion graphics produced by staff or external collaborators

Collaboration and Stakeholder Engagement (10%)

Partner with writers, marketers, web teams, and campus stakeholders to develop integrated, multi-channel campaigns

Advise campus partners on creative approaches, timelines, and best practices

Ensure creative solutions align with strategic goals, brand standards, and accessibility guidelines

Project and Vendor Management (5%)

Manage multiple concurrent projects with competing deadlines

Coordinate timelines and budgets for creative initiatives

As needed, source and manage freelancers, videographers, agencies, and vendors

Brand Governance and Standards (5%)

Maintain brand guidelines, templates, and visual systems

Ensure compliance with brand standards, copyright, licensing, and accessibility requirements (ADA/WCAG)

Review final creative deliverables prior to production or publication

Line of Report: The Creative Director reports to Vice President for Marketing and Communications. The Creative Director directly supervises the Multimedia Producer and Print Production Manager. They also help to oversee freelance photographers, videographers, and graphic designers.

Minimum Qualifications

Bachelor's degree in graphic design, visual communication, marketing, film/video production, or a related field, AND five (5) years of professional creative experience, including experience producing visual and multimedia content

- OR -

Nine (9) years of professional creative experience, including experience producing visual and multimedia content

Professional Competencies

Strong portfolio showcasing design, branding, and video/multimedia production, including filming and editing

Proficiency with industry-standard design and video production tools (e.g., Adobe Creative Cloud)

Experience managing projects, workflows, and deadlines in a collaborative environment

Demonstrated ability to collaborate effectively

Excellent communication, organizational, and interpersonal skills

Preferred Qualifications

Experience in higher education, non-profits, or another mission-driven organization

Experience supervising, mentoring, or leading creative staff or project teams

Familiarity with institutional marketing initiatives, such as enrollment, advancement, or fundraising campaigns

Knowledge of accessibility standards and inclusive design practices (e.g., ADA/WCAG)

Experience managing external creative partners such as freelance photographers, videographers, or agencies

Special Requirements

Possession of a valid U.S. Drivers' License and ability to pass a Motor Vehicle Record check

Haverford College is an Equal Opportunity employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply.

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