Dynamics 365 Customer Insights - Data Specialist

Dynamics 365 Customer Insights - Data Specialist

Top Skills Required :

1.Dynamics 365 Customer Insights - Data

2. Azure Data Factory

3.Power Platform Integrations

Job Description/ Responsibilities :
• Configure and manage Dynamics 365 Customer Insights - Data
• Design and implement unified customer profiles
• Configure identity resolution and data matching rules
• Set up and manage data ingestion pipelines from multiple sources
• Integrate customer data from systems such as
o CRM Platforms
o ERP systems
o Marketing platforms
o Data warehouses/data lakes
• Configure connectors, APIs, and data pipelines to enable seamless data flow
• Create and maintain customer segments
• Define and configure measures, KPIs, and calculated attributes
• Support advanced customer analytics and behavioural insghts
• Ensure data quality, deduplication, and data standardization
• Manage data refresh schedules and performance optimization
• Support data governance and compliance requirements
• Enable activation of customer segments with downstream platforms such as "Dynamics 365 Customer Insights- Journeys"
• Support marketing and customer engagement use cases

Required Skills
• Hands-on experience with Dynamics 365 Customer Insights - Data
• Strong understanding of Customer Data Platforms (CDP)
• Experience with data modelling and identity resolution
• Knowledge of Dataverse
• Experience with Azure Data services such as Azure Data Factory or Synapse
• Understanding of data integration, ETL processes, and APIs

Experience
• 4-7 years of experience in data platforms, CDP, or CRM data solutions
• Hands-on experience implementing Dynamics 365 Customer Insights - Data

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.