Associate Account Specialist - Business Electrification Programs

Associate Account Specialist - Business Electrification Programs
Location:

AZ99 - Must reside in Phoenix Metro Area

Ready to make a difference? Join our team as an Associate Account Specialist supporting utility business electrification programs. Our programs support the sustainability goals of our utility client and its business customers by identifying and supporting electrification-based decarbonization opportunities for buildings, industrial facilities, transportation, and fleets.

What You Will Be Doing

Provide support for the Program Manager, Account Specialists, and Trade Ally Network.

Maintain ongoing communications with various stakeholders including participating contractors, customers, and internal teams.

Clarify and resolve or elevate stakeholder concerns related to program participation, as necessary.

Assist the Account Specialists with entering and tracking projects with the project management software system.

Become a subject matter expert on our CRM, including generating pipeline reports on current opportunities and stages of project progression.

Assist with marketing, outreach, meetings, and event planning as needed.

Collaborate with local program portfolio and national teams to provide cohesiveness and bring efficiency & best practices to our client’s programs.

Monitor adherence to program plans and schedules, identify program problems and suggest solutions, and support overall continuous improvement of our programs.

Support and track trade ally enrollment.

Assist technical teams to ensure QA/QC standards for the program are met.

Minimum Qualifications

Bachelor’s degree (one year of professional experience may be substituted for one year of education).

1+ years of experience working in sales/outreach, electrification, energy efficiency or demand response programs; or consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits, or related work experience.

Preferred Skills

Experience working on utility electrification programs.

Prior experience working with Salesforce CRM.

Familiarity with electric vehicles and EV charging.

A curiosity and interest in technology and practices related to decarbonization.

Professional Skills You Will Use

Proficiency in MS Office applications (Word, PowerPoint, Outlook, Excel).

Excellent verbal, interpersonal and written communication skills.

Strong analytical, problem-solving, and decision-making capabilities.

Team player with the ability to work in a fast‑paced environment.

Sound business ethics, including the protection of proprietary and confidential information.

Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.

Ability to work with all levels of internal staff, as well as outside clients and vendors.

Ability to handle multiple priorities.

Pay Range
$50,364.00 - $85,618.00 (Arizona Remote Office (AZ99))

Equal Employment Opportunity
We are an equal opportunity employer. We consider qualified applicants with arrest and criminal conviction records. Reasonable accommodations are available, including for disabled veterans, individuals with disabilities, and sincerely held religious beliefs. All accommodation requests will be handled confidentially. For more information, please read our EEO policy or contact candidateaccommodation@icf.com.

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