Communications and Public Involvement Coordinator

Communications and Public Involvement Coordinator – Salt Lake City

Overview
Be involved in projects with our Communications Advisory Services Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges. The position will support communications and public engagement efforts for a variety of infrastructure projects in the Southwest region. The role may also support other WSP communications and public involvement efforts nationally as needed.

Key Responsibilities

Implement effective public outreach strategies for infrastructure projects and water projects

Take initiative and ownership of public involvement tasks to develop effective strategies that solicit feedback and input from the public

Serve as liason between projects and the community

Develop news releases, brochures, fact sheets, media alerts and other collaterals for the public and media

Develop and implement strategic messages that educate the community on the purpose, need, benefits and perceived impacts of projects and programs.

Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups or other stakeholders as assigned.

Provide guidance on responses to public inquiries and escape stakeholder issues

Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)

Research and write content for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications

Monitor, archive and escape media coverage of project issues

Research and possibily respond to a variety of media requests in a timely manner

Analyze the effectiveness of outreach campaigns, including website and social media content

Direct the work of support services such as graphic design, website development, video, and photography

Work closely with project teams and clients on communications alignment with client priorities and program messaging

Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues

Identify opportunities for community and professional involvement for the project team

Build strong relationships with clients and assist with business development activities

Interact in a clear and concise manner with a variety of diverse audiences

Perform local neighborhood outreach

Perform other duties as assigned or required by WSP USA Inc. and our clients Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Required Qualifications

Bachelor's Degree in Communications/Public Relations, Strategic Communications, Marketing, Journalism, Urban Planning or a related field

3-5 years of communications experience

Outstanding oral, written and interpersonal communication skills

Superior organizational, time management and creative skills

Proven experience writing content for website, social media, and media notifications

Ability to understand and translate complex, technical information into easy-to-understand content for public consumption

High attention to detail; proofreading skills

Deadline driven with the ability to multi-task in a fast-paced environment

Proven experience using social media for outreach campaigns

Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint

Ability to work effectively with teams and demonstrate initiative to lead tasks

Ability to work well with the public and interact effectively with all organizational levels, including senior management

Ability to work meetings and events on some nights and weekends

Ability to perform occasional work outside doing door-to-door outreach for local water clients

Candidate must be able to immediately work in the United States on a full time permanent basis.

Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

Communications/public involvement experience with infrastructure (transportation, energy, water, construction, etc.) projects

Bilingual in Spanish with the ability to communicate effectively in conversational Spanish and provide written translations

Local candidates preferred

Equal Opportunity Employer
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

Selected candidates must be authorized to work in the United States.

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