Program Supervisor. Job in Yonkers LilyLifestyle Jobs

Overnight Shift Supervisor
About the Role
The Overnight Shift Supervisor provides on-site operational leadership within the RTC's scattered site model during overnight hours. This role ensures a safe, stable, and structured environment while maintaining continuous supervision of youth and staff. The Overnight Shift Supervisor serves as the highest-level on-site leader and is responsible for crisis response, safety monitoring, staffing coordination, and overnight regulatory compliance.

Must obtain Therapeutic Crisis Intervention (TCI) Trainer certification within six (6) months of hire; registration required upon hire.

What You'll Do
1. Operational and Administrative Oversight:

Serve as the on-site leadership point person during overnight shifts

Monitor and adjust staffing across sites to maintain required supervision ratios and ensure coverage

Ensure accurate timekeeping, staff accountability, and overnight shift documentation.

Maintain and review documentation including incident reports, logbooks, census, and overnight status updates

Oversee implementation of AWOL/missing person protocols and high-risk procedures

Notify leadership of critical incidents in accordance with agency and regulatory requirements

Prepare and communicate clear overnight summaries for day team handoff

Serve as liaison to emergency services (e.g., police, fire, EMS) as needed

Oversee transportation coordination when applicable (e.g., medical emergencies, urgent needs)

2. Crisis Leadership & Safety Management:

Lead overnight crisis response and deploy staff as needed

Ensure adherence to TCI protocols and confirm appropriate follow-up after incidents

Review incident documentation for accuracy and completeness prior to shift end

Support post-crisis stabilization and ensure return to a safe environment

Conduct routine overnight safety checks, including environmental rounds

Ensure youth are accounted for at all times and maintain line-of-sight/supervision expectations

3. Direct Youth Care & Program Implementation:

Provide on-shift supervision and coaching to Childcare Workers and Support Staff.

Supervise and support Childcare Workers during overnight shifts

Ensure appropriate supervision of youth, including sleep routines and overnight structure

Respond to youth needs during the night, including emotional support, de-escalation, and basic care

Reinforce trauma-informed, strengths-based practices and professional boundaries

Support onboarding and guidance of overnight staff

Ensure readiness of the site for the next day (cleanliness, organization, and preparation)

4. Team Leadership & Supervision:

Promote accountability, communication, and consistency across overnight staff

Address and elevate staff performance or conduct concerns as needed

Ensure effective shift-to-shift communication with incoming day staff

Utilize TCI Trainer certification to provide coaching and facilitate TCI-based training for RTC staff as needed, with a focus on supporting staff on assigned shifts.

Provide monthly individual and group supervision to assigned staff, including coaching, performance feedback, and documentation in accordance with agency standards.

Your Qualifications

High School Diploma/GED required

Minimum 5 years' experience in residential treatment, special education, or similar setting

At least 2+ years in a supervisory or leadership role

Experience working with youth with behavioral, emotional, or developmental needs

Strong crisis management, decision-making, and leadership skills

Ability to work independently and manage multiple sites during overnight hours

Valid driver's license with a safe driving record required

This job description is not intended to be a comprehensive list of all duties and responsibilities. Duties may change at any time based on program needs.

Supervisory Responsibility
Yes

Work Environment
This position operates within a 24/7 Residential Treatment Program serving youth ages 12-21 across multiple sites. Staff are assigned a primary location but may be required to support other sites as needed.

Position Type/Expected Hours of Work
This is a full-time, on-site overnight position with typical hours of 11:00pm-7:00am, including weekends and holidays. Staff may be required to remain on shift if coverage is unavailable and must maintain flexibility in scheduling and location to ensure continuity of care.

Additional Requirements

Authorized to work in the U.S.

Ability to work on-site and travel between program locations as needed

Must be approved as an agency driver upon hire

Maintain all required certifications and trainings, including TCI and fire safety certifications (e.g., S95, F07)

Complete required trainings and maintain annual recertifications

Demonstrate commitment to agency mission, policies, and standards

Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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