Dealer Relationship Manager - Central New Jersey

Position Summary

The Dealer Relationship Manager (DRM) manages an assigned territory comprised of Stellantis (STLA) OEM automobile dealerships to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts, and floor plan opportunities in line with corporate objectives.
Responsibilities

Serve as the lead point of contact for all dealer relationship matters, including retail consumer indirect finance, leasing, floor plan lead generation, and small business fleet development.
Develop and conduct effective training to achieve target application and contract volume penetration objectives through SFS OEM dealerships.
Ensure that the SFS relationship adds value to the dealership by supporting the achievement of their goals and objectives as well as those of SFS.
Conduct effective training on SFS credit guidelines with the dealerships' sales managers, including internet & finance managers, to effectively maximize production.
Maintain production through establishing relationships with existing dealership personnel as well as developing new relationships.
Develop collaborative working relationships with the credit and funding departments to achieve desired volume and customer satisfaction levels.
Work with loan officer and funder to assist dealerships in resolving problems with contracts received in-house.
Communicate frequently with management in a collaborative manner to keep them involved in the progress within the territory.
Analyze available data to identify challenges and trends within assigned markets.
Prepare weekly itineraries, weekly call reports, and mileage logs as required to maximize production, sales, and service responsibilities.
Actively participate in Weekly Sales Roundtable conference calls with Regional Team Members and attend ad hoc calls and meetings as required.
Submit expense reports and mileage logs in a timely manner to their manager.
Safeguard specified personal information of consumers, including Social Security numbers and dates of birth.
Qualifications & Competencies

Experience

Minimum 3 years of experience as a Dealer Relationship Manager for an indirect auto finance company in a successful production environment.
Education

High School diploma or a general education degree (GED).
Skills Required

Proven experience in sales with a track record of meeting or exceeding sales targets.
Excellent communication and interpersonal abilities.
In-depth knowledge of sales principles and practices.
Ability to analyze data and trends to inform strategic decisions.
Proven retail automotive experience.
Qualifications Preferred

Previous experience as a sales representative in a Captive Finance environment is preferred.
Additional Information

Travel:

25-50%
Work Environment:

Employee is required to work remotely from a corporate or home office as well as manage a field presence. Overnight travel may be required.
Location:

Must live within a reasonable distance to Central New Jersey.
Stellantis Financial Services Inc. (SFS) is an equal opportunity employer. Candidates must possess authorization to work in the United States.

#J-18808-Ljbffr