Sr. Program Manager, Business Development Operations, Selling Partner API

Amazon Selling Partner Services (SPS) Business Development manages the full lifecycle of API products, from concept through scaled market adoption. The team connects product strategy to market delivery, helping solution providers and sellers succeed globally.

Internally, the team partners with engineering and product teams to shape API roadmaps and prioritize high-impact opportunities. Externally, it owns solution provider communications, marketing, and enablement programs that drive adoption of Amazon’s selling partner tools and services.

The Sr. Program Manager operates as the connective tissue between strategy and execution. The role owns launch readiness, portfolio‑level risk assessment, and the operational frameworks that give senior leadership the data and clarity to make high‑impact partnership decisions.

Key job responsibilities
GTM Readiness and Launch Operations

Own operational readiness for API launches (beta through GA), aligning cross‑functional inputs before go‑live

Drive the Quarterly GTM Planning Review and maintain a centralized launch calendar

Track launch gates, migration progress, and adoption targets across the BD portfolio

Mechanisms and Rhythm of Business

Own QBR preparation, facilitation, and follow‑through with domain teams

Maintain the engagement intake process and prioritization framework

Build partnership health scorecards and KPI dashboards with BIE

Portfolio Maintenance

Manage the BD engagement portfolio, tracking status and surfacing blockers

Own reporting on key KPIs: solution provider adoption, GMS impact, and milestone completion

Maintain documentation of commitments, cadences, and cross‑functional dependencies

Domain Team Offboarding

Own the offboarding process for domain teams no longer actively engaged with BD

Define offboarding criteria (e.g., API maturity, adoption targets met) and execute transitions

Maintain the "Monitor/Nurture" tier, tracking offboarded relationships for potential re‑engagement

A day in the life
On any given day, you might be assessing portfolio‑level risks across active BD engagements, aligning leadership on launch priorities for the quarter, or designing the intake criteria that determine which partnership opportunities warrant investment. You'll operate as the connective tissue between strategy and execution, ensuring senior leaders have the data and operational clarity to make high‑impact decisions while driving accountability across cross‑functional teams.

About the team
Amazon Selling Partner Services Business Development team manages the full lifecycle of API products, from initial concept through large‑scale adoption, helping solution providers and sellers succeed globally. The team works at the intersection of product development and market delivery. Internally, it partners with engineering and product teams to shape API roadmaps. Externally, it owns solution provider communications, marketing, and enablement programs that drive adoption of Amazon’s selling partner tools and services.

Basic qualifications

Bachelor's degree

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership

Preferred qualifications

2+ years of driving process improvements experience

Knowledge of general AI tools

Experience defining program requirements and using data and metrics to determine improvements

Experience implementing repeatable processes and driving automation or standardization

Experience working cross‑functionally with tech and non‑tech teams

Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI‑generated outputs in a professional setting

Experience identifying opportunities to integrate AI solutions into products and services to drive business value.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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