Account Manager

Job Description:

Own assigned client accounts end to end, acting as the primary point of contact
Build and maintain strong, trusted client relationships through clear communication and strategic guidance
Lead client meetings, performance reviews, and planning discussions
Manage expectations, navigate complex or challenging conversations, and ensure long-term health
Maintain fluency across digital media channels including paid social, programmatic, search, display etc.
Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations
Partner closely with internal teams to align execution with client goals
Identify and proactively present organic growth opportunities within existing accounts
Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance
Coordinate timelines, deliverables, and priorities across internal teams
Maintain accurate documentation, notes, and account records
Requirements:

5–7 years of experience in account management, client services, or digital agency environments
Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison
Strong working knowledge of digital advertising channels and performance metrics
Demonstrated experience identifying and driving organic growth within existing accounts
Exceptional verbal and written communication abilities
Benefits:

Unlimited PTO
Medical, Dental, Vision, 401k plus match
Annual performance bonus eligibility
Ongoing training opportunities
Planned outings and team events (remote workers included!)

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