Product Developer- CH- AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game‑changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
AXS is seeking a Product Developer to join our carbonhouse team in Charlotte, NC. This role will be geared toward someone who can operate across the full stack while deeply integrating AI into product experiences. This role sits at the intersection of engineering, product thinking, and applied AI—ideal for someone who doesn’t just build features, but shapes intelligent systems that deliver real user value.
You’ll work on designing, building, and scaling applications that leverage modern AI capabilities (LLMs, embeddings, automation pipelines) alongside traditional web architecture.
What You’ll Do

Design and build full-stack applications from concept to production (frontend, backend, APIs)
Integrate AI capabilities into products (e.g., LLMs, vector search, AI workflows, agents)
Collaborate with product and design to define features, UX, and system behavior
Architect scalable backend systems and data flows (including API-first and event-driven patterns)
Rapidly prototype and iterate on AI-driven features and products
Evaluate and implement third‑party AI tools, APIs, and infrastructure
Optimize performance, reliability, and cost of AI systems
Write clean, maintainable, and well‑tested code
Contribute to product strategy, not just implementation
Required Skills

Strong experience across the stack:

Frontend: React, Next.js, Astro or similar modern frameworks
Backend: Node.js, PHP, Python or similar
APIs: REST and/or GraphQL

Experience building and shipping production applications
Familiarity with integrating AI APIs (e.g., OpenAI, Anthropic, etc.)
Understanding of:

Prompt engineering
Embeddings and vector databases
Retrieval‑augmented generation (RAG)

Experience with cloud platforms (AWS, GCP, or similar)
Solid grasp of data modeling and system design
Bonus Skills

Experience building AI‑native products or features
Familiarity with vector databases (e.g., Pinecone, Weaviate, Upstash Vector)
Experience with edge computing or serverless platforms
Background in developer platforms or API‑first products
Knowledge of ML fundamentals (fine‑tuning, evaluation, model selection)
Experience with real‑time systems or streaming data
Startup or small‑team experience (wearing multiple hats)
How You Work

Product‑minded: you think in terms of user outcomes, not just code
Comfortable with ambiguity and rapid iteration
Bias toward shipping and learning quickly
Able to balance speed with scalability and maintainability
Strong communicator across technical and non‑technical stakeholders
Example Projects You Might Work On

Building an AI‑powered search or recommendation system using RAG
Creating internal tools that automate workflows using LLM agents
Developing customer‑facing features powered by generative AI
Designing APIs that expose AI capabilities to other products
Prototyping new AI‑driven product ideas and taking them to production
Pay Scale:

$75,000 - $100,000
Bonus:

This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full‑time:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid holidays, vacation and sick time, company‑paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Full‑time employees are eligible for these benefits on the first day of employment.
*Employer does not offer work visa sponsorship for this position.
What’s in it for You?

Extraordinary People

– we’re not kidding!
Meaningful Mission

– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Development and Learning

– Opportunities for learning and leveling up through training and education reimbursement.
Community & Belonging

– A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Employer does not offer work visa sponsorship for this position.
This role is designated as hybrid (onsite three days per week) in our Charlotte office.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

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