Engagement Manager - SAP Commerce (Hybris)

Engagement Manager – SAP Commerce (Hybris)
The Engagement Manager is responsible for planning, managing, and delivering SAP Commerce (Hybris) engagements, including both implementations and managed services. This role oversees project scope, timelines, resources, and budgets while ensuring high-quality delivery and client satisfaction. The ideal candidate brings strong project management experience, technical data analysis capabilities, and excellent communication skills to lead global teams and drive successful outcomes.

Role Location
This is a hybrid role based in Dallas, TX.

Your Role

Lead the end-to-end execution of SAP Commerce (Hybris) projects, ensuring delivery within scope, schedule, and budget.

Develop detailed work breakdown structures (WBS) and translate them into resource-driven project schedules.

Proactively identify and resolve risks, issues, and dependencies to remove delivery roadblocks.

Manage geographically distributed teams performing data analysis, aggregation, and reporting.

Monitor and control project financials, ensuring adherence to budget and achievement of contribution margin targets.

Align project execution with defined timelines and ensure milestone adherence.

Manage client relationships by setting expectations, providing regular updates, and resolving escalations effectively.

Design and execute a comprehensive communication plan, including status reporting and stakeholder review sessions.

Oversee both business and technical components of project delivery to ensure high-quality solutions and deliverables.

Ensure adherence to organizational processes, methodologies, and delivery standards.

Facilitate meetings, workshops, and client interactions with professionalism and clarity.

Analyze business process flows and identify opportunities to address client needs through innovative solutions.

Collaborate with cross-functional and global teams to drive alignment and execution.

Leverage knowledge of ERP and backend systems that support eCommerce platforms.

Your Skills and Experience

Minimum 5 years of project management experience with SAP Commerce (Hybris) platform projects.

Strong experience managing budgets, schedules, and cross‑functional teams.

Hands‑on experience with data analysis , including writing queries and interpreting data.

Proven ability to lead global teams and manage distributed delivery models.

Excellent communication, client management, and stakeholder engagement skills .

Strong consulting skills, including problem‑solving, facilitation, and presentation.

Proficiency in MS Office tools (Excel, PowerPoint, Project, etc.).

Solid understanding of eCommerce ecosystems , ERP systems, and backend integrations.

Ability to understand business processes and translate requirements into actionable solutions.

Preferred Attributes

Strong leadership and decision‑making skills.

Ability to work in a fast‑paced, client‑facing environment.

Experience managing both implementation and managed services engagements.

Detail‑oriented with a focus on quality and continuous improvement.

Compensation
The base compensation range for this role in the posted location is: $85,544 - $207,401.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits
Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A‑F), defined by policy: Vacation: 12–25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave.

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).

Life and disability insurance.

Employee assistance programs.

Other benefits as provided by local policy and eligibility.

Equal Opportunity and Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This role may be subject to reasonable accommodations for individuals with disabilities. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

#J-18808-Ljbffr