Sales Coordinator

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion.
Competitive compensation and benefits
Work‑life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Job Overview

The Sales Coordinator will be responsible for processing all Residential Generator orders in SAP, including entering, managing, and analyzing data to ensure order accuracy through order fulfillment. The role prioritizes multiple tasks to respond to phone calls, emails, and order processing within the established SLA’s. It provides professional, reliable, and efficient support to both internal and external partners throughout the order flow cycle.
Specific Responsibilities

Quickly and accurately process incoming orders in SAP.
Ensure orders have the correct prices, discounts, current products, and customer‑specific delivery requirements.
Resolve invoice issues such as credit requests and customer deductions promptly.
Respond to and action order changes, expedites and order status requests as requested by dealers/retailers.
Work with internal partners (Sales, Credit, Pricing, Logistics) to investigate and action any roadblocks to ensure orders flow through from entry to shipment without delay.
Assist with Order Testing requirements for any changes to current order processing flow.
May receive assignments as a member of the sales admin team for specific projects.
Handle all customer emails and phone calls for an assigned territory in a timely and professional manner.
Maximize shipments dropped to the delivery pool for processing.
Access/update order information within customer portals.
Reports to Manager – Customer Service Operations.
Frequent contact with all levels of personnel in Residential Generator Sales, Corporate Credit Department personnel, and Residential Service and Warranty Department personnel.
Qualifications

Associate’s degree in general business; Bachelor’s degree preferred.
One year minimum office experience preferred.
Proficient in Microsoft Office products, MS Mail, Excel, Word, and Access.
SAP experience processing customer orders is preferred.
Applicants must be authorized to work in the U.S. without requiring sponsorship now or in the future.
The hourly range for this position is $22.00–$27.50. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, education, and work location.
Rehlko is an equal‑opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws.

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