Field Service Scheduler & Customer Support

Gregory Poole Equipment Company in Rocky Mount, Virginia is seeking a Customer Service Coordinator to assist in scheduling Field Service Technicians and providing technical support. This role emphasizes excellent communication skills and the ability to streamline technician assignments to maximize efficiency.
The ideal candidate will possess 3–6 years of experience in a similar environment and a high school or technical school diploma. Responsibilities include coordinating customer requests, managing work orders, and ensuring high customer satisfaction.

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