Community Relations Specialist

Community Engagement And External Affairs Position

Support the Community Engagement and External Affairs organization's development of partnerships with community stakeholders in the service territory. Assist and support the Community Engagement Team and External Affairs Managers in building and strengthening relationships with nonprofit, faith based and community based organizations.
Note: Position may be required to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies.
Primary Duties

Provide support as assigned for issue resolution including Billing, New Business, Claims, etc. (20%)
Support outreach programs and partnership development with community based organizations (CBO). (15%)
Assist and support the Community Engagement Team and the External Affairs Managers in building and strengthening relationships with community stakeholders. (15%)
Research and propose new opportunities for strategic relationships with community based organizations (CBO). (15%)
Assist the Community Engagement Team in preparations for external events, including on-location support. (15%)
Support the development, planning, tracking, and reporting of community engagement initiatives and programs. Perform analysis and reports of community engagement initiatives and programs. (10%)
Prepare reports, presentations and analyses as assigned. (10%)
Job Scope

This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels.
Demonstrate working knowledge of community, political and socioeconomic environment in which the company operates supporting company's strategic objectives.
Build relationships within communities and with the Community Engagement team, helping them achieve their specific objectives and goals.
Minimum Qualifications

Bachelor's degree in public relations, communications, marketing or related discipline and 2-5 years related experience in private sector or nonprofit community affairs, public relations or related area, OR in lieu of Bachelor's degree, 6-9 years of relevant experience.
Skill requirements: written and verbal communications, project development and coordination, relationship development, event marketing, project management, and computer proficiency.
Proficiency with PC applications to include Word, Excel, and Power Point.
Demonstrated ability to build consensus, establish trust and work effectively with internal and external customers.
Ability to work across organizational boundaries.
Excellent interpersonal skills.
Demonstrated ability to be self-directed and work in a team environment.
Demonstrated ability to handle multiple tasks and conflicting priorities in a fast-paced environment.
Flexibility to work nights and weekends.