Fortitude Reinsurance Company Ltd. (Fortitude Re) is a leading provider of legacy reinsurance solutions for life, annuity and P&C lines. As part of our Nashville, TN office, the AVP IT Business Partner – Actuary supports the actuarial business unit as the key liaison between IT and business.
What You Will Do
Business Engagement & Support
- Serve as the primary IT liaison for assigned business units, building strong relationships with stakeholders.
- Understand business processes and daily challenges to identify technology needs and improvement opportunities.
- Assist in developing business requirements, user stories, and functional specifications for IT solutions.
- Facilitate regular touchpoints with business units to discuss IT service performance, upcoming initiatives, and pain points.
IT Leadership & Delivery
- Lead a small team of technologists to manage and deliver an applications portfolio aligned to business needs and strategy.
- Partner with IT teams to ensure business requirements are clearly communicated, prioritized and delivered effectively.
- Support project managers and technical teams during execution to align outcomes with business expectations.
- Monitor IT service performance and elevate issues when service levels are not met.
- Coordinate user acceptance testing, training and deployment activities for new solutions.
- Oversee and manage the relevant controls environment applicable to the applications portfolio.
Communication & Relationship Management
- Translate technical concepts into business-friendly language and ensure clear communication across stakeholders.
- Provide updates to business units on IT initiatives, status reports and issue resolution.
- Advocate for business needs within IT while maintaining alignment with enterprise standards and governance.
Continuous Improvement & Value Delivery
- Gather feedback from users and business leaders to identify areas for process or service improvement.
- Partner with IT leadership to recommend and operationalise enhancements that increase efficiency, reduce manual work or improve customer experience.
- Stay aware of IT capabilities and tools to proactively suggest solutions that meet evolving business needs.
What You Will Have
- Bachelor's degree in Information Technology, Business or related field.
- 7+ years of experience in IT, business analysis or IT service delivery.
- Familiarity with ITIL or IT service management frameworks.
- Strong understanding of business processes and ability to link them to technology solutions.
- Excellent communication and interpersonal skills with the ability to manage stakeholder expectations.
- Experience in requirements gathering, documentation and supporting IT project delivery.
- Collaboration: Builds effective relationships with business users and IT colleagues.
- Problem-Solving: Analyzes issues, proposes solutions and supports implementation.
- Communication: Effectively translates between technical and business perspectives.
- Customer Focus: Ensures IT services and solutions meet user needs and improve business outcomes.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
Compensation & Benefits
Base Salary Range: $155,000-$170,000 USD. Salary may vary based on location and experience. In addition to base salary, all employees are eligible for an annual bonus and a generous benefits package.
Employment Type
Hybrid – The role will be based in our Nashville, TN office on a hybrid basis.
Equal Opportunity Employer
At Fortitude Re, we are committed to being an equal opportunity employer. Candidates are evaluated without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, diversity of thought and any other characteristic protected by applicable law.
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