Account Manager

Account Management

Maintain accurate records of customer account activity, including current and past‑due accounts.

Review past‑due accounts and communicate in person and via phone with customers to promote timely payments.

Collect customer payments on a timely basis and meet daily/weekly collection standards.

Complete customer service calls in a timely manner as assigned.

Follow all policies and procedures and adhere to all standards.

Deliveries & Pick‑ups

Properly move and handle merchandise to load/unload trucks or other vehicles, protecting coworkers and goods per policy.

Transport merchandise safely to customer homes in the company‑provided vehicle as assigned.

Install and set up merchandise, and instruct customers on proper use.

Pick up merchandise from customer homes as assigned.

Keep vehicles clean and properly maintained as assigned.

Complete customer service calls in a timely manner as assigned.

Sales

Greet and assist customers on the sales floor.

Obtain new rental orders on the sales floor and over the phone.

Complete rental agreements as required.

Prospect for new business by telemarketing and distributing print materials.

Showroom and Backroom Areas

Refurbish merchandise to like‑new condition.

Keep the showroom, backroom, and all store areas neat, clean and organized—including vacuuming, dusting, and handling household cleaning materials.

Qualifications

Valid Driver's License.

Minimum age of 18 years.

High School Diploma or equivalent.

Willingness to submit to a background check.

Availability to work 40 hours per week, including Saturdays.

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