Job Overview
The Associate Director, Vendor Performance and Value Management leads the end-to-end relationship management of assigned third-party entities, driving performance, compliance, and value realization. Establishes scalable governance, performance frameworks, and cross-functional alignment to ensure vendors deliver against contractual, regulatory, and strategic objectives.
Reporting to the Associate Vice President, Vendor Performance and Value Management, the Associate Director leads the end-to-end oversight of assigned third-party relationships across the full lifecycle, from initial intake and business case development through onboarding, steady-state performance management, and value realization.
This role is responsible for establishing scalable governance structures and operating models that bring standardization, transparency, and consistency to how the Medicaid business segment engages and manages third-party relationships. The Associate Director ensures vendors deliver against contractual, regulatory, and strategic objectives while driving accountability and measurable business value.
Responsibilities
- Lead a team of vendor management professionals while owning standardized performance frameworks (KPIs, SLAs, scorecards) and drive data-driven oversight.
- Serve as the senior relationship owner and escalation point, establishing governance forums and influencing cross-functional stakeholders to align vendor strategy with business objectives.
- Oversee vendor compliance with Medicaid regulations in partnership with compliance teams.
- Lead analytics and reporting to generate actionable insights on vendor performance, compliance, and spend, delivering executive-level recommendations.
- Own financial governance across vendor engagements, ensuring accurate invoicing, spend alignment with forecasts and outcomes, and identification of cost-saving opportunities.
- Drive vendor strategy through segmentation, continuous improvement, and transformation initiatives that enhance governance, operational efficiency, and long-term enterprise value.
Required Qualifications
- Bachelor's Degree.
- 6 or more years vendor or supplier management.
- 2 or more years of direct management experience.
- Leadership experience managing the execution of contracts with adherence to KPIs/metrics.
- Proficient in Microsoft Office applications including Word, Excel and PowerPoint.
- Progressive operational experience.
Preferred Qualifications
- Master's Degree.
- Prior experience in a healthcare or insurance setting.
- Knowledge of Medicaid.
Location
Remote, Nationwide
Travel
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Compensation
$126,300 - $173,700 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Application Deadline
06-22-2026
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