BAGGU is hiring: Creative Operations Manager in New York

About the Role
BAGGU is seeking a highly organized, strategic, and collaborative Creative Operations Manager to lead the planning, resourcing, and execution of creative operations workflows, with a focus on collaborations and partnerships, to ensure projects launch on time and creative teams can do their best work.

This role is a critical bridge, connecting Creative, Marketing, and cross-functional stakeholders, to ensure projects move from kickoff to launch seamlessly, on time, and on brief.

The ideal candidate is able to manage multiple projects and timelines simultaneously, anticipates risks before they arise, builds trust across stakeholders, and continuously improves processes and workflows.

Location

Remote, limited to candidates in the following states: CA, OR, CO, ID, IL, NJ, NY

Responsibilities
Project & Resource Management

Own the end-to-end planning and execution of Creative & Marketing timelines for product launches, collaborations, promotions, new store openings, and sale events.

Oversee delivery of all creative assets requests, ensuring work is completed on time and according to brief.

Proactively assess project health and adjust scope, timelines, or resourcing as needed; clearly communicate changes to all stakeholders.

Serve as the primary lead and facilitate collaborative, effective communication between Creative and cross-functional teams

Own workload forecasting and capacity planning for the Creative Studio team.

Lead weekly creative reviews, workload planning meetings, and marketing approval sessions.

Manage freelance and external creative resources, including copywriters and creative vendors, ensuring quality and efficiency.

Proactively identify bottlenecks, propose and implement process and workflow improvements

Own and maintain project management tools and related workflows, ensuring adoption, consistency, and best practices across all projects

Collaborations Management

Coordinate with Marketing and Creative stakeholders to execute all contractual deliverables and partnership agreements.

Lead and manage collaboration partner asset approval processes, including submission tracking, feedback coordination, revision oversight, and final approvals.

Own and manage partner brand guidelines, ensuring adherence across all creative and marketing materials.

Facilitate and lead all collab partner meetings and communications, keeping projects moving while balancing the goals of the business with client relations.

Requirements

5+ years of experience in creative operations, creative project management or marketing management (ideally in fashion, beauty or related industry).

Proven ability to manage multiple near and long term creative projects and deliverables simultaneously.

Experience working with brand collaborations or external partners, including asset approvals and contractual deliverables.

Advanced knowledge of Asana or similar project management software, Figma, Google Suite

Exceptional communication skills with the ability to build trust and alignment across teams.

Highly organized, proactive, and solutions-oriented, with extreme attention to detail.

Experience managing freelance talent or external vendors.

Experience with a digital asset management system preferred.

Health Insurance (with optional Dental and Vision)

Optional: FSA/HSA and commuter benefits

Time Off: 16 days PTO + 11 company holidays

401k: Eligible after 1 year

WFH Stipend

Other Perks: Virtual Yoga Classes and BAGGU employee discount

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In Summary: BAGGU is seeking a Creative Operations Manager to lead the planning, resourcing, and execution of creative operations workflows . The role is a critical bridge, connecting Creative, Marketing, and cross-functional stakeholders, to ensure projects move from kickoff to launch seamlessly . The ideal candidate is able to manage multiple projects and timelines simultaneously .

En Español: BAGGU está buscando un Gerente de Operaciones Creativas altamente organizado, estratégico y colaborativo para liderar la planificación, recursos y ejecución de los flujos de trabajo de operaciones creativas, con foco en las colaboraciones y asociaciones, para garantizar que los proyectos se lancen a tiempo y los equipos creativos puedan hacer su mejor trabajo. Este papel es un puente crítico, conectando a las partes interesadas criativas, de marketing e interfuncionales, para asegurar que los proyecto avancen desde el inicio hasta el lanzamiento sin problemas, a tiempo, y en breve. El candidato ideal puede administrar múltiples proyectos y cronogramas simultáneamente, anticipar riesgos antes de surgir, construir confianza entre las partes involucradas, y evaluar continuamente los procesos y fluxos de trabajo. Gestionar recursos creativos independientes y externos, incluidos redactores de copias y proveedores creativos, para garantizar la calidad y eficiencia. Identificar proactivamente los cuellos de botella, proponer e implementar mejoras en el proceso y flujo de trabajo Propiciar y mantener herramientas de gestión de proyectos y flujos de trabajo relacionados, asegurando su adopción, consistencia y mejores prácticas en todos los proyectos Colaboraciones Gestión Coordinar con Marketing y partes interesadas Creativas para ejecutar todas las entregas contractuales y acuerdos de asociación. Dirigir y gestionar procesos de aprobación de activos asociados, incluyendo seguimiento de envíos, coordinación de retroalimentación, supervisión de revisión y aprobaciones finales. Para construir confianza y alineación entre los equipos. altamente organizado, proactivo y orientado a soluciones, con extrema atención al detalle. Experiencia en la gestión de talentos independientes o proveedores externos. Prefiere experiencia con un sistema de administración de activos digitales. Seguro de salud (con opcional Dental and Vision) Opcional: FSA/HSA y beneficios para viajeros Tiempo libre: 16 días PTO + 11 vacaciones corporativas 401k: Eligible después de 1 año WFH Beca Otros beneficios: Clases virtuales de yoga y descuento para empleados de BAGGU #J-18808-Ljbffr