Inside Sales I

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary
Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities and Key Accountabilities

Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly

Handles payments securely, including credit card, check, and cash transactions

Identifies stock products and recommends comparable alternatives

Maintains margin goals within established pricing guidelines

Coordinates with team members to ensure service commitments are met

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor

Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles

Typically requires overnight travel less than 10% of the time

Education and Experience

HS Diploma or GED strongly preferred

0-2 years of experience in area of responsibility

Preferred Qualifications

Basic computer proficiency, including data entry, email, and order processing systems

Strong attention to detail with a high level of accuracy in transactional tasks

Clear and professional communication skills across phone, email, text, and in-person interactions

Ability to identify products and suggest appropriate alternatives based on customer needs

Understanding of and ability to follow established pricing guidelines

Proven reliability and ability to work collaboratively in a fast-paced, team-oriented environment

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area
Sales

Work Type
On-Site

Recruiter
Elkin, Cassandra

Req ID
WCJR-033601

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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