Estimating Administrator/Inside Sales Representative

Job Title: Estimating Administrator
Location: Corporate - Long Beach, CA 90815
Salary: $25.00 - $29.00 Hourly
Job Category: Office Positions
FLSA: Non-Exempt
Job Summary

The Estimating Administrator is responsible for managing inbound opportunities, generating new business, and supporting the estimating process from initial inquiry through project coordination. This role combines inside sales responsibilities with estimating support, including qualifying leads, preparing quotes, tracking bids, and maintaining strong relationships with customers and internal teams. The position plays a critical role in driving revenue growth, improving conversion rates, and ensuring a high level of customer satisfaction through proactive follow-up, accurate data management, and cross-functional collaboration.
Key Responsibilities

Sales & Business Development

Prospect and qualify new customers through outbound calls, email outreach, and lead generation tools
Respond to inbound inquiries and convert them into sales opportunities
Manage the full sales cycle for assigned opportunities, from initial contact through close
Conduct product presentations and sales discussions via phone or virtual platforms
Follow up on leads, proposals, bids, and target accounts to drive engagement and conversion
Meet or exceed sales targets, KPIs, and performance metrics
Provide pricing guidance and recommend appropriate products or services based on customer needs
Estimating & Project Coordination

Support the Estimating Department with quote preparation, including take-offs, bid reviews, agency requirements, and documentation
Review and validate incoming web requests, ensuring accurate system entry for processing
Maintain project files, bid tracking systems, and estimating documentation
Coordinate with Estimating, Sales, and Operations teams to develop pricing and confirm resource availability
Assist in developing pricing strategies for targeted opportunities
Track project progress and provide updates to internal stakeholders
Customer Relationship Management

Serve as a primary point of contact for incoming sales calls and customer inquiries
Build and maintain strong relationships with customers and internal stakeholders
Provide timely follow-up and high-quality customer service
Support Account Managers with updates, lead follow-up, and client communications
Handle objections and resolve customer concerns professionally
CRM, Reporting & Process Management

Maintain accurate records of customer interactions, pipeline activity, and project updates in CRM (HubSpot or similar)
Track and report on lead activity, conversion rates, and sales performance
Ensure accurate and up-to-date customers and project data across systems
Follow call flow processes, response time expectations, and service level standards
Monitor and prioritize inbound opportunities, escalating complex or high-value inquiries when needed
Assist with process improvements to optimize sales and estimating workflows
Administrative & Cross-Functional Support

Perform routine sales administrative duties and support special projects
Collaborate with Sales, Marketing, Operations, and Estimating teams to improve lead quality and conversion
Schedule meetings, demos, and site visits as needed
Required Qualifications

High school diploma or equivalent
1-3 years of experience in inside sales, customer service, or related field
Experience with phone-based sales and handling a high volume of calls
Basic proficiency in CRM systems (HubSpot preferred)
Strong Microsoft Office skills
Preferred Qualifications

Construction industry experience
Inside sales and/or estimating experience
Proven track record of achieving or exceeding sales goals
Bachelor’s degree (preferred, not required)
Familiarity with sales methodologies
Skills & Competencies

Strong sales, persuasion, and negotiation skills
Excellent verbal and written communication abilities
Ability to multitask, prioritize, and manage time effectively
Strong analytical and problem-solving skills
Customer-focused with strong follow-through
Resilience and ability to handle objections
Professional phone etiquette
Ability to collaborate effectively across teams
Equipment & Tools

Computer, phone, and office equipment
CRM software (e.g., HubSpot)
Company vehicles (cars/trucks), trailers, and traffic control equipment
Materials used for product demonstrations
Physical Requirements & Work Environment

Ability to sit or stand for extended periods
Ability to lift to 50 lbs.
Work in both office and construction site environments
Exposure to moving equipment, traffic, and moderate noise levels
May involve outdoor work and repetitive hand movements
Must maintain alertness and adhere to safety standards
Additional Information

This job description is not intended to be all-inclusive. Employees may be required to perform other duties as assigned. The company reserves the right to modify responsibilities as business needs evolve. This description does not constitute a contract of employment.

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