Scribd, Inc. is hiring a Customer Experience Architect in Denver to design and optimize self-service experiences in the Help Center. The role includes managing content strategy and collaborating with internal teams to ensure a seamless customer journey.
The ideal candidate has strong writing skills, experience in monitoring usability metrics, and the ability to manage complex projects in a fast-paced environment.
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Content Strategy Lead for Self-Serve CX
Scribd · Denver, CO, USA ·
- Job type:
- Full Time
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