Customer Experience Specialist - Orders & Support

The McPherson Companies, Inc. in Trussville, Alabama is looking for a Customer Experience Representative to handle inbound customer calls and product orders across various channels. Candidates should have at least three years of customer service experience, possess strong communication skills, and be able to thrive in a fast-paced environment.
The role includes analyzing customer issues and providing effective solutions, ensuring overall customer satisfaction while supporting sales teams. Ideal candidates are organized, detail-oriented, and proficient with Microsoft Office and ERP systems.

#J-18808-Ljbffr