Brand Marketing Operations Manager

Overview
Essense of Australia is an international bridal wholesaler with key offices based in Lenexa, Kansas, Perth, Australia, and Zug, Switzerland. Our organization also operates in the United Kingdom, Europe, Canada, and New Zealand. We have been a global leader in bridal fashion for over 20 years and our designs are currently sold in nearly 1,000 stores worldwide. With innovative designs and a strong customer service approach, Essense of Australia is a dynamic company that rewards excellence, drive, and collaboration.

The Role
As Brand Marketing Operations Manager based in Kansas City, you will bring energy, planning expertise, and organizational skills to our business everyday, while fostering a collaborative, positive, and entrepreneurial environment. You will manage day‑to‑day operations of brand marketing initiatives with a strong focus on content publishing, social media, and communications. From campaign launches to content calendars, you’ll keep projects running seamlessly—managing timelines, streamlining workflows, and clearing roadblocks—while motivating the team behind the work.

Responsibilities

Work upstream and downstream with partners to align on key dates impacting or impacted by activities within the department

Serve as the department intake for briefs, working with team members to identify gaps and needs before going into the department’s work streams

Create and lead the forums to ensure the appropriate linkages and integrations are occurring across departments

Create and maintain necessary project management documentation, templates, and reports, to include project requirements, project briefs, status reports, SOW, meeting agendas
otes, and lessons learned

Build and maintain strong working relationships with team members and other departments involved in the projects

Produce accurate and timely reporting of program status throughout its life cycle; ensure key milestones and approvals are communicated and achieved

Proactively identify, manage and communicate issues and risks to the project deliverables and timelines

Independently work on projects as assigned, creating plans, frameworks and constructs to keep a project moving

Actively create, optimize and/or document processes that will enable the teams to work more efficientlySeek out and establish the tools, technology and processes to standardize workflow, eliminate redundancies and inefficiencies

Develop processes to ensure up-to‑the‑minute updates/feedback is distributed to appropriate teams for action

Track and resolve process breakdowns and determine how to avoid them in the future

Leverage the tools and best practices of our centralized PMO when creating new processes and managing more complex projects

Build and optimize workflows to improve efficiency, visibility, and accountability

Partner cross‑functionally to align on milestones, timelines, and dependencies across teams

Troubleshoot bottlenecks, proactively resolve issues, and keep projects moving forward

Build strong working relationships across teams, inspiring trust, collaboration, and accountability

Champion clarity and continuous improvement, embracing change and helping others adapt in a way that keeps people motivated and engaged

Qualifications

Bachelor’s Degree in Marketing, Business, or similar field preferred; equivalent relevant experience may be considered

Strong analytical aptitude with an ability to connect dots, ask insightful questions and synthesize feedback from multiple sources

Ability to think and plan end‑to‑end; can identify and timeline steps to complete complex or ambiguous projects

Ability to work on multiple priorities and/or projects simultaneously while meeting agreed deadlinesExceptionally organized and detail‑oriented with strong time‑management skills

Procedure and process oriented with ability and inclination to document, socialize and hold others accountable for procedures

Willingness to work outside normal business hours on an occasional basis according to business needs

Demonstrated experience working within a fast‑paced, deadline‑driven environment

Innate ability to anticipate challenges and remove barriers

Ability to map processes and enjoy doing so

Experience with Wrike or other project‑management tools; excellent Excel skills

Must have the ability to work at a fast pace with a sense of hustle while remaining detail‑oriented

Must be curious and have a continuous improvement mindset

What We Offer
Essense of Australia is a company with heart. We value creativity, innovation, and dedication, and we’re looking for someone who shares our passion for delivering exceptional bridal fashion to brides and partners alike. In return for your skills, we offer the opportunity to join an international industry leader and be part of a creative, collaborative culture that empowers its people, promotes teamwork and embraces sustainability. We recognize and reward excellence, innovation, and loyalty. As such, we provide competitive salaries and a comprehensive benefits package.

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