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Technical Writer

Acro Service Corp · Multiple locations ·

Job type:
Full Time

Job Title : HR Documentation Specialist / Technical Writer

Duration : 12 months with possible extension

Location : Reliable 100 West Anderson Street, Orlando, FL, 32801

Hybrid role (3 days/week in office)


Job Description:

We’re looking for a detail-oriented professional to drive standardization and governance of HR documentation, including SOPs, process maps, and training materials.


Key Responsibilities:

  • Create and manage HR SOPs, workflow guides, and compliance documentation
  • Collaborate with HR SMEs (HRIS, ER, TA) to capture and translate complex processes
  • Develop user-friendly job aids, flowcharts, and training content
  • Maintain centralized documentation repositories (SharePoint) with version control
  • Ensure alignment with compliance, audit, and quality standards


Key Skills:

  • Strong technical writing, editing, and information structuring skills
  • Experience with SOPs, process mapping, and workflow documentation
  • Proficiency in tools like Visio, Lucidchart, SharePoint, MS Office
  • Ability to simplify legal/technical content into clear instructions
  • Knowledge of HR processes and compliance frameworks


Requirements:

  • 3–5 years of experience in technical writing/process documentation
  • Bachelor’s degree in relevant field