Visual Designer, Multichannel Commerce & Fulfillment Job at Amazon.com Services

Key Job Responsibilities

Design Execution & Creative Development

— Own the design queue and end-to-end creative development for medium-complexity campaigns—from concept through production—across digital, social, OOH, on-platform ads, direct mail, experiential, and external partnerships.

Design Systems & UI

— Design, build, and evolve scalable design system libraries in Figma (component variants, auto-layout, design tokens), ensuring consistency across digital products and platforms; apply UI design principles—visual hierarchy, spacing systems, responsive layouts, interaction states—and maintain visual accessibility standards.

Brand & Art Direction

— Support campaign art direction from concept to production; develop and strengthen brand assets, style guides, and usage standards; ensure design accuracy and adherence to brand tone, Amazon templates, and style guidelines on all deliverables.

Strategy, Data & Innovation

— Support strategy execution and client needs as defined in the creative brief; leverage experimentation and performance data to inform design decisions; identify emerging culture, design trends, and digital innovations to drive creative excellence.

Stakeholder Engagement & Communication

— Present design work to stakeholders and cross-functional partners (up to director level) and build trust through listening and perspective gathering; collaborate with global marketing teams, localize creative where necessary; provide and manage design documentation, specifications, style guides, and training materials.

Operational Excellence & Mentorship

— Optimize creative workflows and operational processes; identify and mitigate risks in design deliverables, escalating to senior leads when needed; contribute to team-level initiatives that improve creative standards; mentor junior designers and share best practices.

The Creative Studio within the Multichannel Commerce & Fulfillment organization is the central creative team supporting the portfolio of externalized supply chain products across Amazon Supply Chain Services. The team focuses on building brand awareness, recognition, acquisition and engagement within Multichannel Fulfillment and supply chain services globally. The team builds and owns the global brand and the creative expression throughout the customer journey. We work closely with our global marketing teams and customer insights partners to test and creative, ensuring our design solutions resonate with the target audience. We have high standards and strive to continuously raise the bar across all creative elements.

Basic Qualifications

Have an available online portfolio.

3+ years' experience in a creative role, either in-house or at a creative agency.

3+ years' experience with brand design, art direction, and design systems.

3+ years hands-on UI design experience for digital products (web, mobile, or enterprise applications).

Expert proficiency in Figma (required) including component libraries, prototyping, and design system management; working knowledge of Adobe Creative Cloud for production workflows.

Demonstrated experience building and maintaining design systems at scale.

Preferred Qualifications

Knowledge of global brand systems and guidelines.

Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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