Account Manager

Johns Manville is a leading manufacturer and marketer of premium‑quality insulation and commercial roofing products.
Position Overview

The Account Manager is part of a team that supports customer service and outside sales for the Pacific Region. The role involves providing sales support, pricing, and quoting within the assigned geographic market to ensure sales, pricing, earnings, and market share objectives are met.
Responsibilities

Analyze customer price, quote, and rebate requests to ensure competitive market pricing while maintaining revenue, margin, and market relevance.
Manage and facilitate pricing and quoting decisions based on established price strategies.
Process job quotes and related communications for assigned territories.
Obtain competitive information for feedback to sales, product management, and price council.
Partner with sales, customer service, product management, and technical service to deliver the JM experience.
Facilitate and manage cross‑functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job‑site deliveries.
Perform other related duties as assigned.
Qualifications

Bachelor’s degree in Business, Finance or Marketing.
Minimum of 3 years of experience in customer service, customer‑facing role, account management and/or pricing/quoting.
Experience developing and maintaining relationships internally and externally.
Experience working directly with customers via phone and face‑to‑face in both proactive and reactive situations.
Strong negotiation skills.
Analytical skills with ability to evaluate product lines, customers and markets.
Ability to analyze pricing and margin information.
Ability to work independently and in a team environment.
Proficient in Microsoft Office (Word, intermediate Excel, PowerPoint, Outlook).
Ability to travel up to 15%.
Work environment typical of an office setting.
Preferred: SAP experience, Salesforce.com experience.
Results oriented with a strong sense of urgency.
Solid interpersonal, verbal and written communication skills.
Solid problem‑resolution skills.
Benefits

Health benefits including medical, dental, vision plans and wellness program.
Critical illness insurance.
401(k) plan with company match.
Paid vacation, sick and parental leave.
Basic life insurance; short‑term and long‑term disability coverage.
Employee assistance program and business travel accident coverage.
Tax‑saving accounts and tuition reimbursement for eligible employees.
Professional development and mentoring programs.
Johns Manville is an equal‑opportunity/affirmative action employer. Incumbent must be physically able to perform essential job functions; reasonable accommodations will be made for individuals with disabilities. The company maintains a drug‑free workplace and performs pre‑employment substance‑abuse testing.

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