TM Account Specialist

SouthState Financial Position
Essential Functions

Assists with commercial account openings complying with all BSA, CIP, OFAC, and bank policies surrounding new customer deposit account set-ups.

Assists with tracking new account and Treasury Management documentation

Assists with performing Treasury Management account maintenance such as but not limited to signer changes, address changes, check orders, debit card orders, fraud claim submissions

Partner with Treasury Management Sales Officers and/or management in resolving customer issues or complaints

Posses an understanding of the financial services offered by the bank while specializing in Treasury products

Assist with fee reversals and account research when a need

Complies with Bank Secrecy Act, OFAC and USA PATRIOT Act including adhering to the Customer Identification Program, customer due diligence procedures, identifying high risk accounts, and reporting suspicious and/or fraudulent activities to FIU department.

Completes all bank compliance training in a timely manner.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Commitment to provide excellent customer service

General banking knowledge

Qualifications, Education, and Certification Requirements

Education: Associates Degree or higher preferred

Experience: comparable work experience

Treasury Management experiences, preferred.

Prior experience with Fiserv Premier Core and Fiserv Commercial Center, preferred.

Certifications/Specific Knowledge: MS office expertise (MS Excel, Word, Outlook, Project), Ability to read, write, speak and understand English; Proven understanding of the technical aspects of Treasury Management products i.e. file formats, file transmissions. Excellent written/oral communications skills; Proven success in problem analysis and resolution; Strong attention to detail and accuracy; Strong organization skills; Ability to manage multiple detailed work assignments with a high degree of accuracy; must be a team player.

Training Requirements/Classes
On the job training with other Treasury Management team members. Required annual compliance training.

Physical Demands
Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.

Work Environment
This position is located in a private office.

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.

Requirements are subject to change, as new systems and technology is delivered.

Travel
This position may require some travel from time to time.

Work Location: 7777 Henneman Way McKinney, Texas 75070

Equal Opportunity Employer, including disabled/veterans.

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