Business Development Manager

Job Description NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply. To drive growth via the Employee Value Banking (EVB) proposition for consumer clients by identifying their financial/transactional needs and recommending suitable solutions.
Qualifications Minimum Qualification:
First Degree in Business Commerce
Experience Required
5 – 7 years experience in Personal and Private Banking
Experience in the design and development of client value propositions. Experience within CHNW/Business Clients distribution environment. Experience in the application of data management, advanced analytics, business intelligence and quantitative techniques.
Key Outputs
Ensures a consistent understanding of EVB across the bank (including segments, client solutions and corporate functions); Represents EVB at relevant internal and external forums with the necessary decision mandate.
Acts as single point of contact for EVB across all segments; Manages stakeholder engagements to ensure delivery within SLA; Ensures EVB processes are in support of a consistent and excellent client experience.
Drives positive client experience through implementing client feedback surveys; Creates models to ensure EVB clients can be measured across all channels (depending on which channel the client interacts with).
Drives continuous improvement based on client value, service model, process improvements and sensing capability.
Together with Marketing develop appropriate take to market strategies and initiatives (e.g., campaign management), client-based campaigns, adoption of key projects and initiatives.
Additional Information
Behavioural Competencies
Convincing People
Developing Expertise
Developing Strategies
Exploring Possibilities
Interacting with People
Technical Competencies
Financial Acumen
Interpreting Financial Statements
Product Knowledge (Consumer Banking)
Written Communication
Business Acumen (P&C)
SBO
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