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Customer Experience Lead: Strategy, Analytics & Training

McDonald’s · Annapolis, MD, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

McDonald’s is looking for a highly motivated Customer Experience Lead to spearhead strategies aimed at enhancing customer satisfaction and loyalty. You will oversee a customer service team and work with various departments to ensure an exceptional experience.
The ideal candidate will possess strong communication and problem-solving skills, and be flexible to work hours including weekends. This role presents an exciting opportunity to make a significant impact on our customer interactions.

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