Field Service Representative - Industrial Drives

This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. The Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.

Typical day

Servicing, installing, and repairing customer equipment.

Performance of warranty work and start-up service.

Perform Startup/Commissioning on Schneider Variable Frequency Drives.

Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products.

Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.

Technical support in product service, product training and applications including on-site audits.

Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays.

Document all required information for each site (technical report).

Additional responsibilities

Analyze complex problems in equipment and machinery and interpret maintenance manuals.

Assist in developing design modifications, implementing modifications and providing installation support.

Develop and implement training courseware and provide training to customers and other service representatives.

Travel for both training and to support job site requirements in other areas.

What we need from you

Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.

2+ years of relevant mechanical, electrical and/or power distribution service experience.

Technical proficiency in electronic/electrical component theory.

Experience with Variable Frequency Drives.

Experience with LV and MV Drives and Soft Starts.

Experience writing reports and competency in presenting information and responses to managers, clients, and customers.

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or medium voltage switchgear; transformers; relay protection systems; control systems.

Ability to interpret blueprints and other service documents, including various electrical drawings.

Capacity to move service equipment weighing up to 50 pounds.

US Citizenship required.

What we have for you
Benefits include flexible work arrangements, paid family leave, 401(k) with match, well‑being programs, holidays and paid time off, military leave benefits, and more.

Within your first 90 days, you will experience a team‑oriented welcome with 2 weeks of in‑person training in our state‑of‑the‑art training facility in Dallas, TX with all expenses paid. After the on‑site visit, you will continue with online training and receive on‑the‑job training from a local area mentor.

Equal Opportunity Employer
Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals without regard to race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.

We uphold the highest standards of ethics and compliance, and our Trust Charter demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity. For more information, please visit our Trust Charter.

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