Sales Coordinator

Sales Coordinator
Lively Hotel on OAK is seeking a highly organized, detail-oriented Sales Administrator & Sales Coordinator to support the Sales, Catering, and Marketing team. This position serves as the administrative hub of the department, ensuring sales processes, event coordination, client communications, reporting, and operational execution run smoothly and efficiently.

The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and understands that exceptional organization and follow-through are critical to driving revenue and delivering outstanding guest experiences.

Reporting directly to the Director of Sales & Marketing, this role provides support across group sales, catering sales, weddings, social events, community activations, and hotel marketing initiatives.

Compensation: $40,000 to $50,000 per year plus bonus

What's In It For You

Competitive salary

Bonus opportunity based on department performance

Insurance enrollment available from Day 1

Paid time off available from Day 1

Holiday pay available from Day 1

401(k) enrollment after 30 days

Hilton travel benefits worldwide

Career growth opportunities within First Hospitality

Exposure to sales, marketing, catering, events, and hotel operations

What You'll Be Doing
Sales Administration & Lead Management

Manage incoming sales leads, RFPs, inquiries, and prospect requests through Cvent, Hilton channels, MeetingBroker, CVB referrals, and direct inquiries

Track and assign leads to sales managers while ensuring response deadlines are met

Maintain accurate account information, activities, traces, and booking details within Delphi and hotel systems

Assist with proposal preparation, contracts, room blocks, and sales presentations

Prepare and distribute weekly, monthly, and quarterly sales reports

Maintain organized electronic and physical sales files

Assist with account research, prospecting initiatives, and database management

Catering & Event Support

Assist with preparation of banquet event orders (BEOs), resumes, contracts, diagrams, and event documentation

Coordinate event details between clients and hotel departments

Support wedding, social, corporate, and group event planning efforts

Prepare group resumes and turnover documents for operational departments

Coordinate rooming lists, VIP amenities, welcome gifts, and group arrival materials

Attend site tours and client meetings as needed

Serve as support for event execution and client follow-up

Administrative & Financial Support

Assist with billing coordination, direct bill applications, commission processing, and invoice tracking

Support Accounts Receivable follow-up and collection efforts

Monitor deposits, payment schedules, and contract requirements

Maintain accurate records of event revenue, forecasts, and booking activity

Prepare reports and presentations for ownership, management, and corporate partners

Marketing & Community Engagement Support

Assist with Eventbrite event creation and management

Support community activations, promotional events, and hotel programming initiatives

Coordinate updates to sales collateral, menus, fact sheets, and promotional materials

Assist with social media content gathering, photography, and event documentation

Help maintain accurate hotel listings across Cvent, Hilton, CVB, and partner websites

Support marketing campaigns and special events

Operational Coordination

Communicate client expectations effectively across hotel departments

Coordinate details with Front Office, Banquets, Culinary, Housekeeping, Revenue Management, and Engineering teams

Assist with site inspections, FAM tours, and hotel showcases

Support execution of special events, rooftop activations, weddings, and community partnerships

Ensure all documentation and communication is accurate, timely, and professional

What You Bring

Exceptional organizational and time-management skills

Strong written and verbal communication abilities

Ability to manage multiple priorities with attention to detail

Strong customer service mindset and professional demeanor

Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

Ability to work independently and collaboratively

Experience managing confidential information and financial records

Hospitality, event, or sales administration experience preferred

Preferred Experience

Previous hotel sales, catering, events, or hospitality experience

Experience with Delphi, MeetingBroker, Cvent, OnQ, and Hilton systems preferred

Familiarity with banquet and event operations

Experience supporting weddings, social events, and group business

Knowledge of CRM systems and sales reporting

Experience with Canva, Eventbrite, or basic marketing platforms a plus

Education & Qualifications

High school diploma or equivalent required

Associate's or Bachelor's degree in Hospitality, Business, Marketing, or related field preferred

1-3 years of hospitality, sales administration, catering, events, or related experience preferred

About Lively Hotel on OAK
Lively Hotel on OAK is Oklahoma City's first Tapestry Collection by Hilton hotel, located within the vibrant OAK development and adjacent to Penn Square Mall. Featuring contemporary guest rooms, unique meeting and event spaces, Cloud Puncher Rooftop Bar & Restaurant, and a dynamic social atmosphere, Lively Hotel on OAK delivers memorable experiences for guests, groups, and the local community alike.

Our team is passionate about hospitality, collaboration, and creating meaningful connections through exceptional service and innovative experiences.

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