Community Relations Specialist

Community Relations Specialist
At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting‑edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you.

Job Description
The

Community Relations Specialist

is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Atlanta metro area and broader Georgia footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas.

Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role.

Two remote roles; one based in Phoenix, AZ, and one based in Dallas, TX. Candidates must have working knowledge of the respective markets to be considered for this opportunity.

Key Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Community & Market Engagement

Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets

Plan and attend community events, resident outreach, and engagement activities

Build relationships with property managers, HOAs, and community leaders

Represent Pavlov at meetings, expos, and networking events

Densification & Growth Support

Support densification strategies to increase subscriber adoption in existing MDUs

Identify under‑penetrated opportunities within current markets

Partner with Account Managers and Field teams to align outreach with service readiness

Track outreach activity and market feedback in CRM tools

Brand & Cross‑Functional Alignment

Ensure consistent, on‑brand messaging across all community touchpoints

Collaborate with marketing to deploy campaigns and collateral locally

Communicate community feedback and concerns to internal teams

Conduct site visits to support ongoing relationships and outreach

Qualifications

2–3 years of experience in community relations, marketing, account management, or related field

Telecommunications, fiber, or MDU experience preferred

Strong relationship‑building and public‑facing communication skills

Comfortable operating autonomously in a field‑based role

Proficiency with CRM tools and Microsoft Office / Google Drive

Valid driver’s license; ability to travel regularly (25–40%)

Physical Requirements
The successful candidate will be able to perform the following with or without reasonable accommodation:

Regular car travel throughout Georgia markets

Ability to stand and engage at events for extended periods

Ability to lift up to 25 lbs

Compensation & Benefits
The base salary range for this role is $60,000–$72,000 annually, plus potential bonus eligibility.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions. Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well‑being of our employees:

15 company paid holidays

3 weeks PTO

Medical, Dental, Vision starting day one

401K with company match

Health and Flexible Savings Account

Life and AD&D, Spousal Life, Child Life Insurance Plans

Educational and professional reimbursement

Short‑and‑long‑term disability benefits

Salary Range: $60000.0000 To $72000.0000 Annually

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