Customer Marketing & Content Lead

Customer Marketing & Content Lead

As Customer Marketing & Content Lead at Forus, you will turn the outcomes we create with providers, health systems, and other partners into compelling stories that demonstrate what is possible when patients get better support to access their medicine. You will work directly with customers to identify the strongest stories, uncover the data and experiences behind them, and create materials that are valuable to both Forus and the organizations we serve. This will include case studies and presentations customers can use internally, as well as reports, articles, webinars, and other content we publish independently or alongside medical societies, patient advocacy organizations, and industry partners. You will own the process from finding the story through research, production, approval, and distribution. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.
Forus is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
Do the math. Be rigorous, assume nothing. Break problems down and reason from the ground up.
Expand the solution space. Be resourceful and audacious. Resist false constraints and push beyond the obvious before committing.
Spit it out. Speak directly, invite critique, avoid equivocation. We want right answers, not comfortable ones.
Raise the bar together. Hold a high standard for execution, push each other directly, and win as a team.
We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
Fully covered medical, vision, and dental insurance.
Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
Unlimited paid time off (PTO) and 16 weeks of parental leave.
401K plan setup, FSA option, commuter benefits, and DashPass.
Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Forus (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Forus is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.