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Triad Financial Services Inc is hiring: Finance Policy Writer in Jacksonville

Triad Financial Services Inc · Jacksonville, CO, USA ·

Job type:
Full Time

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Policy & Procedure Writer to join our growing team. As a Policy and Procedure Writer with mortgage industry experience, you will engage subject matter experts, department management, project managers and compliance staff in your initiative to develop standardized policies and procedures. These policies and procedures will breakdown all organizational, departmental and employee level accountabilities, procedures and any other related best practices. Upon completion of initial drafts, Department Management will review and suggest corrections that will need to be completed. Once these corrections are completed, the document must go through a review by our Compliance Department which will add necessary regulatory changes. This position requires that you write and produce a finalized work product, not start at the edit stage and hand it off for clean-up. 
Design high-quality procedural documents that are clear, concise and accurate
Analyze, research and develop policy and procedure documents
develop training modules, user guides, job aids., Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, process maps, communication, and communication plans, working with applicable Department Leaders, as necessary.
Ensure all materials are aligned with corporate policies & procedures.
Create job aids and desk reference material to assist in training, accuracy and efficiency
Utilize creative thinking to suggest process streamlining or improvements
Maintain policies and procedure in a centralized database
Track all changes and revisions to all procedural documents
Various administrative duties as assigned
2 + of experience with writing corporate policies and procedures is preferred.
~ Experience with mortgage terminology and servicing
~ Intermediate to Advance MS Word experience, including headers/footers, table of contents, formatting, style application, etc. 
~ Examples: different footer/header that changes throughout the document
~ Knowledge of grammatical structure and content; Highly proficient in time management, planning and prioritization; Associate’s or Bachelor’s degree preferred