Customer Experience Specialist - Temp

We are seeking a reliable and customer-focused

Temporary Customer Experience Specialist

to join our team! This is a part-time role (3 days per week, 8:00 AM-4:30 PM), running from July through February, with some scheduling flexibility as needed.

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. If you are a proactive individual with strong organizational skills and a passion for customer service, we would love to hear from you!

Key Responsibilities:

Phone: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service.

Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience.

Basic Transactions: Key in simple financial transactions and maintain accurate records.

Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.

Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials.

Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments.

Mail/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates.

Travel time: The ideal candidate should be open to traveling between offices as needed. This does not involve frequent travel, but flexibility to occasional travel when required is important.

Qualifications:

High school diploma or equivalent.
Previous office experience preferred but not required.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Ability to handle multiple tasks and prioritize effectively.
Proficient in basic computer applications and office equipment.
Category:

Administrative , Customer Services , Finance