Hybrid OEM & Specialty Customer Experience Pro

Waupaca Foundry is hiring an OEM & Specialty Customer Experience Specialist to manage customer relations, ensuring satisfaction and timely issue resolution. This role is pivotal as a point of contact between customers and the company, requiring strong communication and organizational skills.
The ideal candidate will have 3-5 years of customer service experience, preferably in a manufacturing context, and proficiency in EDI and ERP systems. This is a hybrid position.

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