Franchise Sales & Support Manager

Liftology is a rapidly growing franchise organization dedicated to helping seniors, veterans, and individuals with mobility challenges live safely and independently at home. Through our network of franchise owners across North America, we provide stairlifts, ramps, elevators, patient lifts, vehicle lifts, and other accessibility solutions that truly improve lives.
We are seeking an energetic, relationship-driven professional to help drive our franchise growth while providing operational support to our executive team. This is an exciting opportunity to play a meaningful role in building a rapidly expanding franchise organization.
This position is ideal for someone who enjoys sales, relationship building, business development, and helping people achieve their entrepreneurial goals. The role is primarily focused on franchise development and sales process management, with additional responsibilities supporting corporate operations and special projects.
Responsibilities

Franchise Development & Sales
Serve as a key point of contact for franchise candidates, brokers, and referral partners throughout the sales process.
Conduct outbound follow-up calls, nurture leads, and proactively advance candidates through each stage of the franchise development pipeline.
Manage candidate relationships from initial inquiry through Discovery Day and franchise agreement execution.
Coordinate and participate in franchise development calls, pipeline meetings, and sales reporting activities.
Maintain CRM records, pipeline activity, stage progression, and candidate communications.
Build strong relationships with franchise brokers and identify opportunities to strengthen referral channels.
Assist with franchise development marketing initiatives, LinkedIn outreach, website updates, podcast exposure, and lead generation activities.
Analyze pipeline performance, broker effectiveness, conversion trends, and lead sources to identify opportunities for growth.
Coordinate Discovery Days and support candidates through the onboarding process.
Ensure timely delivery and documentation of Franchise Disclosure Documents and related compliance requirements.
Assist with territory management and availability analysis.
Operations & Executive Support
Support company leadership with strategic initiatives, meetings, travel coordination, and special projects.
Assist with reporting, presentations, communications, and business documentation.
Support training events, conferences, and franchise onboarding activities.
Support financial and administrative processes with the CFO as needed.
Contribute to ongoing projects involving operations, marketing, technology, and franchise support.
Qualifications

Preferred Experience:
Franchise development, business development, inside sales, or account management experience.
Experience working with CRM systems such as Zoho, Salesforce, or HubSpot.
Experience supporting a franchise organization or sales team.
Strong relationship-building and communication skills.
Ability to thrive in a fast-paced, metrics-driven environment.
Bachelor’s degree required
We are looking for someone who is:
Outgoing, energetic, and highly professional.
Naturally relationship-oriented and comfortable speaking with candidates and brokers.
Motivated by growth and continuous improvement.
Organized, proactive, and detail-oriented.
Able to manage multiple priorities while maintaining a high level of responsiveness.
Excited to contribute to a growing organization where there is significant opportunity for advancement.
Additional Information

Competitive salary plus performance-based bonus opportunities.
Hybrid work environment (~75% remote & the remainder in our office in SLC near the Delta Center, free parking).
Paid time off and holidays.
Healthcare plan allowance available.
Opportunity for growth within a rapidly expanding franchise organization.
Meaningful work with an experienced, fun, and supportive team.

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