Program Manager - Cardiology - Medical Center

At Houston Methodist, the Program Manager is responsible for comprehensive program management, including coordinating work, providing administrative support, and ensuring program performance. The role executes strategies, manages relationships with hospital leadership and external partners, and drives the achievement of strategic goals through collaboration, problem‑solving, and financial stewardship.

FLSA STATUS
Exempt

QUALIFICATIONS
Education

Bachelor’s degree in business, healthcare administration, clinical or related field OR Master’s degree combined with HM Fellow

Experience

Three years of experience related to business or healthcare administration; may consider HM employee with two years of experience who demonstrates progressive responsibilities

Licenses & Certifications

Registered and/or certified professional in area of expertise preferred

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job.

Proficient in speaking, reading, and writing English for essential functions.

Initiative in managing projects and communicating with stakeholders.

Effective communication with patients, physicians, family members, and co‑workers.

Ability to lead meetings, conversations, and present with authority.

Works under pressure, balances competing priorities, and multi‑tasks.

Upholds confidentiality and handles sensitive information.

Proficiency in MS Outlook, Word, Excel, and PowerPoint.

Strong judgment, decision‑making, analytical and critical thinking skills.

Openness to ideas, collaborative engagement, and contribution to dialogue.

Influential oral and written communication and presentation skills.

Autonomous work on multiple tactical and strategic initiatives.

Strategic thinker with innovation and creativity in program management.

ESSENTIAL FUNCTIONS
People

Works creatively and analytically in a problem‑solving environment, fostering teamwork, innovation, and excellence.

Leads program meetings, drives decision‑making, and identifies next steps.

Collaborates cross‑departmentally to achieve innovative outcomes.

Leads program strategies with stakeholders to meet timelines, deliverables, and budgets.

Serves as primary resource/subject matter expert and liaison to councils and professional groups.

Communicates with authority to individuals and groups to engage and retain information.

Recommends opportunities for improvement in department/program metrics such as turnover, retention, and employee engagement.

Service

Collaborates with stakeholders to improve program effectiveness and efficiency.

Communicates regularly with customers/clients to arrange meetings, confirm schedules, and discuss issues.

Implements change management strategies and obtains buy‑in to change efforts.

Partners with management to evaluate implementation, monitor progress, and identify corrective actions.

Provides leadership with decision support to improve patient experience outcomes.

Quality/Safety

Operationalizes strategic plans with timely execution of deliverables.

Tracks status, coordinates deadlines, identifies barriers, and implements solutions.

Launches programmatic elements, supports planning, and organizes cross‑functional activities.

Participates in internal committees and task forces, delegating action items appropriately.

Assesses outcomes and metrics, and continuously improves training for patient/employee experience.

Finance

Manages scope, schedule, and budget of assigned programs.

Tracks trends, identifies financial improvement opportunities.

Monitors engagement strategies, identifies cost‑saving and waste‑elimination opportunities.

Maintains accountability for financial feasibility and forecasts delays.

Submits invoices and tracks budgetary objectives for projects.

Growth/Innovation

Works as part of an inter‑professional team to create and execute mission‑driven events.

Proactively solves problems, updates personal development plans, and engages in career discussions.

Develops outreach and communication strategies, assessing needs and opportunities, and implements plans for external outreach, marketing, and communications.

SUPPLEMENTAL REQUIREMENTS
Work Attire

Uniform: No

Scrubs: No

Business professional: Yes

Other (department approved): No

On‑Call

On Call: No

Note: employees may be required to be on‑call during emergencies (e.g., disaster, severe weather events) regardless of this listing.

Travel

May require travel within the Houston Metropolitan area: Yes

May require travel outside Houston Metropolitan area: Yes

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