Salesforce Marketing Specialist (Contract)

Welcome to ONE! While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology.

Salesforce Marketing Cloud Specialist (6-9 month contract)
This role designs and manages data‑driven, automated journeys to ensure the right messages reach the right members at the right time, driving engagement and influencing behavior across channels.

Key Responsibilities

Architect and manage member journeys in Salesforce Marketing Cloud Journey Builder, utilizing workflow automations and SQL as necessary

Build and maintain data extensions based on advanced segmentation strategies and SQL queries

Build emails with dynamic content to personalize messaging, utilizing AMPscript where necessary

Manage list uploads, conduct testing, and deploy emails and SMS messages

Create forms and associated landing pages utilizing HTML as necessary

Collaborate with the Data Team to integrate Marketing Cloud with Salesforce CRM and other systems

Develop journey, campaign and A/B testing reports to guide continuous improvement and decision making

Oversee deliverability monitoring and marketing data hygiene

Partner with members of the Data, Marketing, IT, Product, Services, and Account Management Teams on data flows, campaigns and projects

Stay up to date on Marketing Cloud features, best practices, and email marketing compliance

Other related duties and projects as assigned

Requirements

Bachelor’s degree in marketing, Computer Science, Data Analytics or a related field (or equivalent experience)

5+ years of hands‑on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio

Proficiency in SQL for segmentation and query building

Experience writing AMPscript and/or SSJS for dynamic content and personalization

Expertise with customer data sets, list creation and segmentation

Experience with campaign performance analysis and reporting

Excellent communication skills; ability to translate business requirements into technical execution

Highly organized with strong attention to detail

Strong project management skills

Must successfully complete and clear the company’s comprehensive background screening process as a condition of employment

Preferred

Salesforce Marketing Cloud Email Specialist, Developer and/or Administrator certifications

CloudPages experience in building forms and landing pages

HTML, CSS, and responsive email template development skills

Familiarity with data integration via API or Marketing Cloud Connect

Experience with setting up SMS campaigns via Mobile Studio

This position is a 6- to 9-month contract role. Please note that it does not include paid time off (PTO) or company-sponsored employee benefits

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

ONE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.

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