Lateral Communications Specialist (911 Dispatcher) – Up to $43.46/hr | Long

Overview
Lateral Communications Specialist (911 Dispatcher) – Up to $43.46/hr | Longmont Emergency Communications. The City of Longmont is hiring experienced Lateral Communications Specialists (911 Dispatchers) with prior PSAP experience. Earn $38.72–$43.46 per hour, with strong benefits, career stability, and the opportunity to serve on a high-performing public safety team. ALL APPLICATIONS MUST BE SUBMITTED VIA THE CITY WEBSITE. Apply at: www.longmontcolorado.gov/jobs.

The Longmont Emergency Communications Center is a professional, fast-paced environment supporting police, fire, and EMS operations. We are seeking skilled, calm, and decisive dispatchers who thrive under pressure and are committed to public safety.

Compensation
Hourly Pay: $38.72 – $43.46/hour (based on experience)

Schedule: Full-time, 40 hours per week

Shifts: Includes evenings, nights, weekends, and holidays

Lateral candidates are placed at the step that reflects their experience.

Why Join Longmont Emergency Communications?
Meaningful Work

Be the critical first point of contact in emergency situations

Directly support police, fire, and EMS response across the community

Professional Environment

Work in a highly trained, team-oriented communications center

Utilize advanced CAD systems and public safety technology

Career Stability & Growth

Journey-level role with full responsibilities

Opportunities to expand skills in emergency communications and coordination

Benefits

Medical, dental, and vision insurance

Defined Benefit Pension Plan + 401(a) Money Purchase Plan

Paid vacation, sick leave, and holidays

Tuition assistance

Life insurance and long-term disability

Employee Assistance Program (EAP)

Military leave and FMLA

40 Hours of Vacation time added to your bank at the time of hire

Key Responsibilities

Answer and process 911 emergency and non-emergency calls

Determine call priority and dispatch police, fire, or EMS units

Maintain communication with callers during critical incidents

Monitor and coordinate field unit activity and status

Enter and manage calls using a Computer Aided Dispatch (CAD) system

Access and update local, state, and national criminal information databases

Provide Emergency Medical Dispatch (EMD) instructions when needed

Coordinate with outside agencies and mutual aid partners

Monitor alarms, surveillance systems, and public safety communications

Support public works and utilities dispatch during off-hours

This role requires the ability to multitask, make rapid decisions, and remain calm under high-stress conditions.

Minimum Qualifications
Required:

Minimum two (2) years of experience in a primary PSAP environment

Experience call-taking 911 calls and dispatching law, fire, and EMS

High school diploma or GED

Minimum typing speed of 35 words per minute

Must be at least 21 years of age

Preferred:

Experience with Central Square Technologies CAD system

Certifications (required within 12 months of hire):

Emergency Medical Dispatch (EMD)

CPR certification

Colorado Bureau of Investigation (CBI) system certification

Work Environment

Secure communications center with restricted access

Extended periods of sitting and multitasking at a console

High-stress environment requiring focus, accuracy, and clear communication

Use of radios, phones, CAD systems, and emergency communication tools

Hiring Process
Candidates must successfully complete:

Application review

Oral board interview

Integrity interview

Computerized skills testing

Background investigation and criminal history check

Psychological evaluation

Drug screening and CJIS fingerprinting

Apply Today
Submit your application at: www.longmontcolorado.gov/jobs

For additional information, call: 303-651-8609

About Longmont Emergency Communications
The Longmont Emergency Communications Center plays a vital role in public safety, providing critical support to first responders and the community. Our team is committed to professionalism, accuracy, and service in every call.

The City of Longmont is an Equal Opportunity Employer.

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