Vice President, Product & Experience

Compensation Estimated annual compensation range: $128,180 - $177,500, based on education, experience, and location.
Responsibilities Spiritual Development Develop a yearly personal growth plan fostering a vibrant spiritual life, including solitude, retreat, reflection, study, prayer, and worship.
Ensure all work aligns with Young Life’s values and methods.
Build strong spiritual disciplines and accountability within a distributed team and travel schedule.
Product, Experience & Platform Leadership Define and lead product & experience strategy across the GMET ecosystem.
Establish product vision, portfolio priorities, roadmap, and outcome measurement.
Lead product discovery, user research, service design, experience strategy, and adoption practices.
Establish platform product management for shared capabilities such as identity, workflow, integrations, search, knowledge, AI enablement, and data experiences.
Ensure products, platforms, and experiences align with mission priorities, user needs, and organizational strategy.
Organizational Leadership & Talent Development Build and lead the Product & Experience organization.
Recruit, develop, coach, and mentor Product Managers, Designers, Researchers, Product Operations leaders, and future leaders.
Establish career paths, leadership development practices, performance expectations, and succession plans.
Create a culture of ownership, stewardship, learning, and continuous improvement.
Transformation & Operating Excellence Establish Product & Experience as a strategic organizational capability within Young Life.
Create governance mechanisms, operating models, review processes, and decision-making frameworks.
Lead through organizational change, ambiguity, and transformation.
Help Young Life adopt modern product, experience, platform, and portfolio disciplines.
AI-Enabled Mission Experiences Guide responsible use of AI across products, workflows, services, and mission operations.
Advance AI-enabled experiences, embedded decision intelligence, and AI-assisted workflows.
Ensure AI capabilities are grounded in trusted data, governance, and mission priorities.
Mission Leadership Develop deep understanding of Young Life's mission, ministry models, and global operating realities.
Ensure product, experience, and platform investments advance ministry effectiveness, volunteer enablement, donor stewardship, and mission impact.
Partner closely with ministry leaders to align technology with mission while balancing innovation, stewardship, organizational health, trust, and sustainability.
Cross-Functional Leadership Partner with ministry leaders and cross-functional teams to align technology investments with mission priorities and outcomes.
Create value-aligned teams organized around mission outcomes.
Ensure technology investments produce measurable mission impact.
Qualifications Bachelor’s degree required; advanced degree preferred.
8+ years of managerial experience.
15+ years of progressive leadership experience in Product Management, Experience Design, Digital Strategy, Product Operations, Service Design, or related disciplines.
Experience leading large product portfolios and complex digital ecosystems.
Experience building and scaling organizations while developing future leaders.
Expertise in platform product management and ecosystem thinking.
Experience with AI-enabled products, workflows, and operating models.
Strong user research, service design, and experience design leadership.
Experience with global or highly distributed user populations.
Demonstrated success in organizational, digital, or operational transformation.
Strong executive communication, stakeholder management, and organizational leadership skills.
Mission-driven, nonprofit, faith-based, education, healthcare, community-focused, or volunteer-led organizational experience preferred.
Knowledge of donor experiences, financial stewardship, payment ecosystems, revenue operations, transaction processing, or money movement platforms.
Complex environment experience where products, platforms, services, data, AI, and user experiences must operate together as an integrated system.
Must sign and adhere to the Young Life Statement of Faith.

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