Technical Writer

Overview

Are you passionate about turning complex information into clear, user-friendly content? We're looking for a detail-driven Technical Writer to create, edit, and manage technical materials across a variety of platforms—from web-based content to multimedia and print. In this role, you'll collaborate with subject matter experts, maintain consistency across documentation, and ensure timely publication of all materials. You'll also help craft technical diagrams, work within content management systems, and follow established style guidelines. If you're organized, tech-savvy, and love making the complicated feel simple, we’d love to meet you!
What You’ll Do

Create, develop, and edit operational and instructional documentation across various formats including print, web-based, and multimedia.
Collaborate with Subject Matter Experts (SMEs) to gather information, define target audiences, and assess documentation needs.
Analyze processes, procedures, and system workflows to produce clear, user-focused content for both technical and non-technical audiences.
Lead or contribute to documentation efforts across single or multiple projects to enhance the usability and business value of company products.
Who You Are

Bachelor’s degree or equivalent work experience
Minimum of one (1) year of relevant technical writing experience, preferably in the software industry
Working knowledge of one or more of the following: Adobe FrameMaker, Adobe Acrobat Pro, help-system authoring tools, Microsoft Visual Studio Team Explorer, and Camtasia or other multimedia tools
Working knowledge of Yardi Documentation Handbook or YardiHelp Authoring Guide
Proficiency in MS Office Suite
Demonstrated ability to quickly learn and apply new tools, processes, and standards
Robust knowledge of document structuring, content communications, and presentation techniques
Working knowledge of Microsoft Style Guide
Demonstrated ability to explain technical concepts to audiences with varying degrees of technical ability
Ability to work independently and collaboratively
Strong time management skills and an ability to take accountability for completing projects
Demonstrated ability to absorb and retain information quickly, specifically complex technical information
Demonstrated ability to analyze target audience and present ideas in user-friendly language
Ideal to Have

Knowledge of applicable industry/field experience

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