On-Site Banking Customer Experience Lead

Dairy State Bank in Rice Lake, Wisconsin, is seeking a Customer Service Manager for an on-site role. The position involves leading a customer service team to deliver excellent service in-branch and over the phone. Responsibilities include supervising schedules, resolving issues, and adhering to banking policies.
The ideal candidate will have a strong customer service background, analytical skills, and previous banking experience. A commitment to customer satisfaction and a degree in business or finance is preferred.

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