Global Internal and Transformation Communications Manager

The Global Internal and Transformation Communications Manager serves as a strategic communications partner to executive leaders and transformation teams, helping connect employees to business priorities during periods of growth and change. This role combines executive communications, organizational change communications, and internal communications to drive understanding, engagement, and adoption across a global workforce. The successful candidate is equally comfortable shaping strategy, advising leaders, and executing high-quality communications that advance our high-performance culture. This role is on‑site at our global headquarters in Westerville, Ohio and reports to the Global Head of Internal Communications.

Responsibilities

Serve as a communications advisor to senior leaders and transformation teams, developing and executing internal communications strategies that advance business priorities, support organizational change, and strengthen our high-performance culture

Build trusted partnerships with leaders and stakeholders to understand key objectives, identify communication needs, and develop comprehensive communications plans that drive desired outcomes

Act as lead communications partner for enterprise transformation initiatives, aligning communication strategies with change management plans to accelerate awareness, adoption, and business readiness

Partner with senior leaders and stakeholders to shape authentic, compelling communications that build trust, reinforce priorities, and inspire action across a global workforce

Develop high-quality, executive‑ready communications materials, including organizational announcements, change communications, town halls, leadership talking points and scripts, intranet content, key messaging, FAQs, and more

Translate complex projects, initiatives, and transformation efforts into clear and engaging communications

Advocate and bring audience perspective into communications to improve clarity, relevance, and impact

Provide guidance on communication timing, cadence, and sequencing to ensure the right audience receives the right message at the right time

Provide communications support for leadership, functional and corporate meetings, including agenda development, speaker preparation, content creation, message refinement, and event production

Ability to lead multiple initiatives simultaneously, balancing strategic priorities and execution while ensuring high-quality work and on‑time delivery

Maintain strong editorial standards, brand alignment, and tone consistency across all communications

Measure effectiveness of communication strategies, tactics and content and leverage insights to continuously improve engagement, adoption, and outcomes

Qualifications
Minimum Job Qualifications:

5–8 years of experience in internal communications, executive communications, change communications, or related communications discipline

Demonstrated ability to develop communications strategies, influence stakeholders, and translate complex topics into clear, compelling narratives

Exceptional writing and editing skills with strong attention to detail; follows through to ensure accuracy and comprehensiveness

Proven ability to build trusted relationships; Comfortable and confident working directly with executives and collaborating across functions, regions, and multiple levels of the organization

Experience supporting communications for broad or complex organizational, operational, or transformation initiatives

Strong business acumen and strategic curiosity, with the ability to connect organizational priorities and stakeholder needs with communications

Excellent storyteller with ability to identify the key message and simplify complex concepts

Strong organization and project management skills with ability to set and meet deadlines, and manage multiple priorities in a fast‑paced environment

Interest and experience leveraging AI and emerging technologies to enhance communications and productivity

Outstanding judgment, diplomacy, discretion, and proactive problem‑solving, with the highest ethical standards

Collaborative team player who willingly contributes on both the strategic and the tactical levels

Preferred Qualifications

Agency or corporate communications experience with relevant work in internal communications

Experience partnering closely with Change Management or Transformation teams

Working knowledge of change management concepts and methodologies (e.g., Prosci)

Experience working with a public company

AP Style working knowledge

Education and Certifications

Bachelor’s Degree in communications, public relations, journalism, marketing, or related field

Physical Requirements

No Special Physical Requirements

Environmental Demands

No Special Environmental Demands

Travel Time Required

None

Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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