Senior Manager of Product Management

Leading the development of strategies for the Membership Rewards program, the full-time Senior Manager of Product Management will drive Card Member engagement through go-to-market initiatives, digital experiences, and cross-functional collaboration.
Key responsibilities

Own the Membership Rewards go-to-market strategy to enhance Card Member engagement and meet business objectives
Collaborate with marketing teams to create content and communication strategies based on customer insights and performance metrics
Lead the execution of Membership Rewards launches and initiatives, coordinating with cross-functional stakeholders to optimize customer touchpoints

Required qualifications

7+ years of experience in customer engagement, loyalty, marketing strategy, or related fields
Proven ability to lead complex cross-functional projects and influence stakeholders
Demonstrated experience in developing and executing go-to-market strategies that drive measurable outcomes
Strong strategic thinking and analytical skills with the ability to translate insights into actionable recommendations
Exceptional organizational skills with experience managing highly visible initiatives