WGNSTAR is hiring: Technical Writer in Austin

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: M-F 8:00am-5:00pm

Pay Rate: $35-$40/hr DOE

Location: Austin, TX

Position Type: Full Time

Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities

Conduct routine and ad-hoc audits of field activities to ensure adherence to procedures, safety standards, and regulatory requirements; identify gaps and compliance risks.

Review and improve service procedures, ensuring they are accurate, practical, and consistently followed across teams and locations.

Perform on‑site audits of field engineers to evaluate execution quality, troubleshooting practices, and alignment with operational standards.

Lead root cause analysis, drive corrective/preventive actions, and maintain clear audit documentation, metrics, and reporting to stakeholders.

Identify process improvements, support standardization, and reinforce a strong safety culture while ensuring risk and compliance adherence.

Requirements

Bachelor’s degree or equivalent experience (5+ years in field service, quality, or related area).

2–5 years of experience in the semiconductor industry.

Physical Effort/Activities
Continuously, will work in an office environment, sit at a desk for a long period of time, intermittently answer the telephone, and use a computer to communicate. On an occasional basis, in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits
Paid Vacation, Select Holidays, Overtime Opportunities, On‑site Facilities & Career Development Opportunities.

Visa Sponsorship
This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H‑1B, O‑1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.

Equal Opportunity Employer
WGNSTAR is an Equal Opportunity Employer, drug‑free workplace, and complies with ADA regulations as applicable.

#J-18808-Ljbffr