Rep Success Specialist (Inside Sales)

Lencore Acoustics LLC, a subsidiary of Emmis Corporation is a leading manufacturer of Sound Masking, Paging and Audio Systems.

We are looking for a well‑organized, personable, energetic Rep Success Specialist with a positive “can do” attitude to join the team.

The primary responsibilities of the Rep Success Specialist are communication with customers and Independent Sales Reps to follow up on small projects, coordination of lead management activities, program management implementation and large project bid management. The Rep Success Specialist will coordinate and help to mine customer and prospect data and other lead sources to actively foster new project opportunities with the sales team. Other responsibilities include helping to facilitate and input leads through the Salesforce CRM.

Candidates should have a passion for producing great work, great communication skills, and a strong understanding of technology.

Responsibilities

Lead Generation

Identify possible leads

Network and cold call on prospective leads

Coordinating leads with the Sales Team and Rep Firms and through Salesforce

Outbound communication with customers via phone and email to follow up on projects.

Update and maintain accurate records in Salesforce CRM including but not limited to contact information, project timeline, opportunity stages, project updates.

Act as a liaison between sales and internal departments

Assist with Quote and Project follow up, Independent Rep questions and requests

Engages departments to provide market data and intelligence for sales development

Advise customers about products and services

Create reports as needed

Other duties as assigned

Qualifications

Ability to organize and input data

Ability to engage people over the phone

Knowledge of project management, construction estimating and industry practices a plus

Coachable, focused, and adaptable

Ability to manage time, leads and produce resultsFamiliar with and/or ability to learn Database Software

Familiarity with Salesforce CRM a plus

Works well with others

Solid verbal and written communication skills

Location and Hours

Location: Indianapolis (Hybrid)

Hours of Employment: Weekdays 8:30am - 5:30pm, flexibility as demands permit

401(k), medical, dental, vision, and life insurance benefits

LENCORE IS AN EQUAL OPPORTUNITY EMPLOYER

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